Intake Coordinator

Archer Health is cutting-edge with its innovative approach to Home Health and Palliative care. We are seeking a dedicated and organized individual to join our team as a Home Health Referral/Intake Coordinator. Home Health Referral/Intake Coordinator is responsible for managing all aspects of the patient intake process, establishing and maintaining positive relationships with patients and referral sources, responding to patient requests and concerns, and managing the insurance verification and authorization processes.

HOME HEALTH REFERRAL / INTAKE COORDINATOR ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.

Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements.

Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.

Establishes and maintains positive working relationships with current and potential referral sources.

Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers.

Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes.

Builds and monitors community and customer perceptions of Archer Health, Inc as a high quality provider of services.

Gathers, collates, and reports referral statistics including key customer referral trends.

Maintains comprehensive working knowledge of Archer Health, Inc contractual relationships and ensures that patients are admitted according to contract provisions.

HOME HEALTH REFERRAL /INTAKE COORDINATOR POSITION QUALIFICATIONS

High school diploma or GED equivalent.

At least two (2) years experience in home health intake position.

Demonstrated ability to supervise and direct professional and administrative personnel.

Demonstrates good communication, negotiation, and public relations skills.

Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.