Intake Coordinator

Job Overview
We are seeking a dedicated and detail-oriented Intake Coordinator to join our team. The ideal candidate will play a crucial role in managing patient intake processes, ensuring that all necessary information is collected accurately and efficiently. This position requires strong organizational skills, a solid understanding of medical terminology, and the ability to work collaboratively with healthcare professionals. The Intake Coordinator will be responsible for maintaining compliance with HIPAA regulations and ensuring high-quality patient service.

Responsibilities

• Manage the patient intake process, including collecting and verifying patient information.
• Conduct insurance verification and ensure proper documentation is maintained.
• Utilize Electronic Health Record (EHR) systems such as Epic, Meditech, Athenahealth, Hospice MD, and eClinicalWorks for data entry and management.
• Review medical documentation for accuracy and completeness in accordance with CPT coding and ICD-10/ICD-9 standards.
• Provide administrative support in a medical office setting, including scheduling appointments and managing front desk operations.
• Maintain confidentiality of patient records in compliance with HIPAA regulations.
• Assist with care plan development and documentation review as needed.
• Communicate effectively with patients regarding their intake process, addressing any questions or concerns.
• Collaborate with clinical staff to ensure seamless patient transitions.
• Manage and filter incoming e-mails
• Answer incoming phone calls

Experience

• Previous experience in a medical office or clinic setting is preferred. (Willing to train the right candidate)
• Familiarity with medical billing, coding (ICD coding), and insurance processes is highly desirable.
• Proficiency in using EHR systems such as DSL, Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms is preferred.
• Strong computer skills including Microsoft Office applications and typing proficiency.
• Excellent phone etiquette and customer service skills to enhance patient interactions.
• Bilingual candidates are encouraged to apply to better serve our diverse patient population.
• Experience with multi-line phone systems and clerical tasks such as filing is beneficial. Join our team as an Intake Coordinator where your skills will contribute significantly to our commitment to providing excellent patient care. We look forward to welcoming a motivated individual who is eager to make a difference in the healthcare field.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Work Location: In person