Intake Coordinator

About Us: We are an innovative private outpatient addiction treatment program that is dedicated to providing comprehensive and compassionate care. The Brick House specializes in evidence-based practices including detox, intensive outpatient programming and aftercare, offering a supportive environment for individuals on their journey to recovery.

Job Summary

We are seeking a proactive and compassionate Intake Coordinator to join our dynamic healthcare team. In this vital role, you will serve as the first point of contact for patients and their families, coordinating initial assessments and ensuring seamless communication between clients and healthcare providers. Your energetic approach will help facilitate timely access to services, support case management processes, and uphold the highest standards of patient care. This position offers an exciting opportunity to make a meaningful difference in patients’ lives while working in a fast-paced, collaborative environment.

Responsibilities

• Act as the primary contact for new patient inquiries, providing clear guidance and compassionate support throughout the intake process
• Gather comprehensive patient information
• Support our admin team in coordination of appointments, etc.
• Coordinate with clinical teams to schedule assessments, appointments, and follow-up services efficiently
• Maintain detailed records of all intake activities, ensuring confidentiality and compliance with healthcare regulations
• Collaborate with the team
• Support patients in navigating complex healthcare systems

Skills

• Prior experience in a healthcare settings is highly preferred
• Strong understanding of addiction and mental health
• Knowledge of and case management principles
• Excellent communication skills with an energetic and empathetic approach
• Ability to manage multiple priorities efficiently in a fast-paced environment
• Familiarity with healthcare software systems and documentation protocols

Join us in delivering exceptional patient-centered care by coordinating vital intake processes that set the foundation for successful health outcomes. Your dedication will help ensure every patient receives timely, respectful, and comprehensive support from the very first contact.

Pay: $20.00-$25.00 per hour

Benefits:

• On-site parking

Work Location: In person