Intake Coordinator

Job Summary:

Join our Team at Dignity Home Health Fresno! The Intake Coordinator for Home Health plays a crucial role in managing the intake process for new patients. This individual is responsible for coordinating the admission of patients, ensuring that all required documentation is complete, and verifying insurance information. The Intake Coordinator serves as a liaison between patients, families, referral sources, and the clinical team to ensure a seamless transition into home health care services.

Key Responsibilities:

• Patient Intake and Admission:
• Receive and process referrals for home health services from hospitals, clinics, physicians, and other sources.
• Verify the patient’s eligibility for home health services, including insurance coverage and authorization.
• Collect and review all required admission documentation, including medical history, physician orders, and other relevant records.
• Coordinate initial home health visits with appropriate clinical staff and ensure timely admissions.
• Communication and Coordination:
• Serve as a primary point of contact for patients, families, and referral sources during the intake process.
• Collaborate with clinical staff to ensure appropriate care planning based on the patient’s needs.
• Maintain ongoing communication with referral sources to provide status updates and resolve any issues related to admissions.
• Communicate with insurance companies to obtain authorization for services, if needed.
• Documentation and Compliance:
• Accurately enter patient information into the electronic health records (EHR) system.
• Ensure compliance with all state and federal regulations, as well as company policies, during the intake process.
• Maintain confidential patient information in accordance with HIPAA guidelines.
• Review and verify physician orders and other documents for completeness and accuracy.

Qualifications:

• High school diploma or equivalent; associate degree or higher in healthcare-related field preferred.
• Minimum of 1 year of experience in healthcare, home health, or a related field.
• Familiarity with medical terminology and home health care services.
• Experience with electronic health records (EHR) systems preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Knowledge of HIPAA regulations and insurance processes.

*Pay Range based on experience*

Pay: $18.00 - $30.00 per hour

Work Location: In person