intake coordinator

Job Summary

We are seeking a proactive and compassionate Intake Coordinator to join our dynamic healthcare team. In this vital role, you will serve as the first point of contact for patients, managing their initial inquiries and guiding them through the intake process. Your energetic approach will ensure a smooth, welcoming experience for all clients while maintaining strict adherence to health regulations and confidentiality standards. This position offers an exciting opportunity to contribute to patient care coordination and support the efficient operation of our medical practice.

Duties

• Greet patients warmly and collect essential demographic and insurance information during intake calls or in-person visits
• Schedule appointments efficiently using patient management software and EMR/EHR systems
• Verify insurance coverage and explain health insurance policies to patients clearly and accurately
• Maintain accurate electronic health records (EHR) by inputting patient data swiftly and securely
• Communicate effectively with patients via phone, email, or in person to answer questions and provide guidance
• Support medical administrative tasks such as data entry, document management, and appointment reminders
• Uphold patient confidentiality by following HIPAA regulations and safeguarding sensitive information

Requirements

• Prior experience working in a medical office or healthcare setting is highly preferred
• Proficiency with Microsoft Office applications including Word, Excel, and Outlook
• Knowledge of health regulation policies, including HIPAA compliance and medical privacy standards
• Experience with patient management software, EMR/EHR systems, and electronic health records management
• Strong customer service skills with the ability to communicate clearly and empathetically with diverse populations
• Understanding of medical terminology, health insurance processes, and billing procedures
• Excellent organizational skills with the ability to handle multiple tasks efficiently while maintaining accuracy
• Ability to type quickly and accurately for data entry purposes
• Professional demeanor with a commitment to maintaining patient confidentiality at all times

Join us in making a difference by providing exceptional support that enhances patient experiences! This paid position offers a chance to grow your skills within a vibrant healthcare environment dedicated to quality care and compassionate service.

Pay: $25.50 - $30.71 per hour

Work Location: In person