Intake Coordinator

Benefits:

• Company parties
• Training & development

Overview
We are seeking a motivated and detail-oriented Patient Navigator/ Intake Coordinator to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing exceptional administrative support. This position requires strong organizational skills, effective communication abilities, and a customer-focused mindset. If you thrive in a fast-paced environment and are passionate about delivering top-notch service, we encourage you to apply.

Responsibilities

• Manage daily office operations and ensure efficient workflow.
• Serve as a point of contact for clients and doctor's offices, providing excellent customer support and service.
• Handle phone systems, directing calls appropriately and taking messages as needed.
• Assist with data entry tasks, maintaining accurate records and databases.
• Support medical reception duties, including scheduling appointments and managing patient inquiries.
• Utilize Google Suite for document creation, data management, and communication.
• Organize and maintain office files, both physical and electronic.
• Collaborate with team members to ensure smooth administrative processes.
• Provide assistance in office management tasks as required.
• Work with claims department to ensure receivables are paid in a timely fashion.
• Assist with onboarding of new personnel

Experience

• Previous experience as a Patient Navigator/Intake Coordinator or in a similar role is preferred.
• Familiarity with medical receptionist duties is a plus.
• Bilingual candidates are highly desirable to enhance communication with diverse clientele.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent customer service skills with a focus on client satisfaction.
• Proficient in data entry and comfortable using various office software applications, particularly Google Suite.
• Experience with office management practices is advantageous.

Join us in making a positive impact through your administrative expertise!

Qualifications

• Strong administrative experience with proficiency in Google Suite and Microsoft Office
• Excellent organizational skills with a proven track record in office management
• Bilingual proficiency in English and Spanish for effective communication is a plus
• Skilled in data entry and maintaining accurate records
• Previous experience in medical reception or administrative support roles
• Ability to provide exceptional customer service and handle various administrative tasks efficiently

Job Type: Full-time

Benefits:

• Paid time off