Intugo Mexico
Intake Representative
Skills
5 months ago
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Important information
Contract type:
Permanent
Location:
Guadalajara, Jalisco, Mexico
Work mode:
Onsite
Published on:
7 August 2026
What they need
In partnership with a foreign company specializing in a full-service social
security disability advocacy firm. Assisting individuals in successfully obtaining their
Social Security Disability benefits.
In this team, you will provide high-quality telephonic support to potential new law
firm/attorney customers through a legal intake process. Follow an established
process to gather information, document responses, and follow up with potential
new clients on a regular basis.
Responsibilities
- Answering inbound/outbound calls from prospective clients looking for help
with applying for Social Security Disability Benefits.
- Properly complete the intake form using our proprietary Customer
Relationship System (CRM)
- Explain Social Security Disability eligibility, benefits and our requirements,
expectations and standards.
- Positively promote and sell the benefits of using our services to all prospects.
- Accurately document all contact with prospects, enter all information and
outcomes in accordance with current company policies and procedures.
Compensation
- $16,000 Monthly gross salary
- Weekly payment
- $1,500MXN monthly food vouchers
- 4% Saving Fund
- 15-day Christmas bonus (increases with tenure)
- All other statutory benefits: vacations, IMSS, profit share...
This is a full-time on-site position
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