Intake Scheduling Coordinator

Job Title: Intake Scheduling Coordinator

Work Hours: Full-Time (40 hours/week)

Schedule/Timezone: Monday to Friday, 9:00 AM – 5:00 PM CST

Overview

Are you an organized administrative professional with experience in calendar management and client intake?

We are partnering with a legal services company seeking an Intake Scheduling Coordinator. This role serves as a central point of communication for prospective client leads, initial consultations, and firm scheduling systems. The position manages calendars, coordinates with external partners, and maintains accurate client records to support a seamless intake process.

Key Responsibilities

• Oversee calendar and scheduling systems to ensure appointments are accurately booked and free of conflicts.
• Coordinate lead handoffs from external partners, reconcile intake records, and track prospect status.
• Communicate initial consultation details to prospective clients prior to appointments.
• Create and update prospective client contact records to ensure accurate legal management software data.
• Route urgent incoming messages from answering services to appropriate internal personnel.
• Manage appointment confirmations, cancellations, and rescheduling with clients and internal staff.

Must-Have Requirements

• Proven experience in precise calendar management and administrative scheduling.
• Professional phone and email communication skills with a clear customer-service focus.
• Experience operating with discretion when handling confidential client data.
• Ability to prioritize urgent incoming communications and manage handoffs from outside vendors.
• Demonstrated organization, strong attention to detail, and reliable follow-through.
• Ability to work full-time hours Monday to Friday, 9:00 AM – 5:00 PM CST.

Nice-to-Have Requirements

• Previous administrative experience within a legal environment.
• Familiarity with legal management software and scheduling platforms.

Why Join Us?

This role offers a full-time schedule of 40 hours per week during regular business hours from Monday to Friday. You will serve as the central hub of communication for client onboarding and schedule coordination across the organization. It is an opportunity to contribute directly to an efficient intake process within a professional legal setting.