Intake Specialist

Position Summary

We are seeking a dependable and customer-focused Intake Technician to join our growing team. This role is responsible for collecting and delivering firefighter protective gear, managing customer intake processes, tracking inventory, and assisting with operational activities within the facility. The ideal candidate enjoys a combination of driving, customer interaction, and hands-on work in a fast-paced environment.

Key Responsibilities

• Receive, document, and process incoming gear using established intake procedures

• Verify inventory accuracy and maintain chain-of-custody documentation

• Communicate professionally with customers during pickups and deliveries

• Assist with tagging, sorting, tracking, and staging gear for cleaning and inspection

• Maintain a clean, organized, and safe work environment

• Support general warehouse and operational activities as needed

• Operate company vehicles in accordance with all safety regulations and company policies

Qualifications

• Ability to lift and move items weighing 50 pounds or more

• Strong attention to detail and organizational skills

• Dependable, punctual, and self-motivated

• Comfortable working independently and as part of a team

• Basic computer and mobile device proficiency

• Customer service experience is a plus

• Experience in logistics, delivery, warehouse, or inventory management preferred but not required

Physical Requirements

• Frequent standing, walking, bending, lifting, and carrying

• Ability to load and unload equipment throughout the workday

• Ability to work in a warehouse and delivery environment

Schedule

• Monday–Friday, 7:00 AM – 3:30 PM

• Occasional overtime may be required based on business needs

Compensation & Benefits

• $20.00 per hour

• Health benefits available

• Paid training provided

• Opportunity to grow with a rapidly expanding organization supporting first r