Integrated Team Care Coordinator

About the role

The Integrated Team Care Coordinator will assist the GP by helping patients access a range of services such as appointments with specialists and allied health professionals, arrangements for home help and making connections with support groups. Care coordination is most successful when there is a close relationship between the patients GP and the Care Coordinator. Information on the services the patient has been connected with will then be fed back to the GP for inclusion in the patient's care plan so that it can be considered in future reviews of the plan.

Key responsibilities

• Provide culturally appropriate care
• Advocate on behalf of Aboriginal and Torres Strait Islander patients
• Arrange the required services outlined in the patient's care plan, in close consultation with their home practice
• Ensure there are arrangements in place for the patient to get to appointments
• Involve the patient's family or carer as appropriate
• Transfer and update the patient's medical records
• Assist the patient to participate in regular reviews by their primary care providers
• Assist Aboriginal and Torres Strait Islander people to understand their chronic health condition and how to manage it
• Work collaboratively with a range of health professionals, including specialists, GPs, nurses and allied health professionals
• Work as a team with IHPOs and Outreach Workers

About you

• Understanding of the social determinants of health of Aboriginal and Torres Strait Islander people
• Experience in communicating and working constructively with Aboriginal and Torres Strait Islander communities
• Experience in developing and maintaining effective networks, alliances and relationships with Aboriginal and Torres Strait Islander individuals, families and communities, and health sector organisations
• Good understanding of the local health system, including referral pathways
• Proven record of well-developed interpersonal, written and oral communication skills
• Qualified health worker, such as Aboriginal Health Worker (Cert IV) or Nurse (SEN or RN)
• Empowerment and self-determination skills
• High level of written, interpersonal and communication skills
• Current Drivers Licence
• Working with Children check and willingness to undertake a Police background check

About us

The Dandenong & District Aborigines Co-operative Ltd (DDACL) is an Aboriginal Community Controlled Organisation which is governed by a community elected Board of Directors.  It is committed to the provision of a high-quality range of services which foster and support positive and fulfilling lifestyles for individuals and families within our community.  These services are delivered in a professional and efficient manner and in keeping with our culture, traditions and heritage.

The Co-operative is a family friendly and flexible, workplace that supports staff and promotes training and development which improves service delivery and staff satisfaction. This position provides a great opportunity to work with the Aboriginal community in southern metropolitan Melbourne.

The Co-operative provides a range of services which include Aboriginal Health Services and programs, Child and Family Social and Community Services, Aged Care and Disability Services and Corporate Services.

If working for an Aboriginal not for profit organisation where you can make a real difference to the community sounds appealing, apply now!

DDACL is committed to building a culture that values diversity and includes the unique contributions of all people. We encourage applications from individuals of all ages, backgrounds and identities, especially those from Aboriginal and Torres Strait Islander backgrounds.