Integration Architect

About The Role Freight Tiger is looking for an Integration Lead to own end-to-end customer integration delivery between the Freight Tiger platform and customer ERP, SAP and Third party systems.

The role combines technical integration expertise, solution design, customer engagement and delivery ownership . The person will work with customer IT/SAP teams, Integration Solution Engineers, Product, Engineering and DevOps to take integrations from requirements to production.

This can be a strong IC or a team-lead role , depending on experience. The person should be comfortable designing solutions, guiding engineers, managing delivery and resolving production issues.

Key Responsibilities Customer & Solution Ownership

• Own customer integration requirements and act as the primary technical integration contact.
• Lead requirement and solution-design discussions with customer IT/SAP teams.
• Understand business flows and translate them into practical integration solutions.
• Define integration architecture, interfaces, data mappings and dependencies.
• Identify risks, effort and technical constraints early.

Integration Delivery

• Drive integrations end-to-end: Design → Development → SIT/UAT → Go-Live → Hypercare .
• Guide Integration Solution Engineers and review their technical implementation.
• Work hands-on with Dell Boomi or other similar integration platform, APIs and data transformations when required.
• Ensure appropriate security, error handling, retry and reconciliation mechanisms.
• Coordinate with Engineering, Product, DevOps and external implementation partners.

Delivery & Production

• Own delivery plans, milestones, dependencies and customer commitments.
• Proactively identify and resolve delivery blockers and risks.
• Support customer go-lives and production troubleshooting.
• Drive root-cause analysis and resolution of integration issues.
• Maintain key integration documentation and reusable implementation patterns.

Team Contribution

• Mentor and provide technical direction to Integration Solution Engineers.
• Contribute to integration standards, reusable patterns and improved delivery practices.
• People management experience is an added advantage.

Required Skills & Qualifications

• 4 to 6 years of experience in enterprise integration, middleware, API integration or technical delivery .
• Strong hands-on experience with Dell Boomi AtomSphere or a similar integration platform.
• Good experience with REST APIs, SOAP, webhooks, JSON/XML and data transformation .
• Practical experience with SAP ECC/S4HANA integrations , preferably IDoc, RFC/JCo or OData.
• Understanding of authentication, certificates, networking and cloud connectivity.
• Strong troubleshooting skills across application, middleware and integration layers.
• Strong customer-facing communication and stakeholder management.
• Proven ability to manage multiple integration deliveries independently.
• Experience guiding or mentoring engineers is preferred.

Architectural Knowledge

• Enterprise integration and API patterns
• Synchronous, asynchronous and event-driven integration
• Data mapping, transformation and validation
• Error handling, retry, idempotency and reconciliation
• Integration security and connectivity
• Basic distributed systems and microservices concepts
• Integration monitoring and production reliability