Integration Solution Architect (ServiceNow)

Solid experience in RDBMS design (PL/SQL, MySQL, SQL Server)

Proficient in the knowledge of CMDBs and Discovery tools

Expert in IT Asset Management lifecycle processes (hardware and software) and Change and Configuration Management processes

Strong knowledge in ServiceNow scripting languages (XML, Angular, JavaScript, etc.)

Experience designing key technologies relevant to ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS, etc.

Understanding of network topology, application architecture, and database architecture

Detail oriented with strong analytical, problem-solving, and debugging skills

Ability to convey technical and conceptual ideas to non-technical personnel

Strong innovation and collaboration skills

Excellent written and verbal communication skills

Strong relationship-building skills with key stakeholders

Bachelor’s Degree in Computer Science, Information Systems, Engineering, or equivalent experience

10+ years of experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems

Well-versed in modern web technologies and cloud computing architecture for SaaS, PaaS, multi-tenancy, and automation

ServiceNow platform development experience

ITIL Certification

ServiceNow Administration Certification (minimum requirement)

Expertise in ITSM, ITOM (Discovery and Orchestration), ITBM, GRC, Service Portal, Mobile, and InfoSec ServiceNow modules (VRM, Security Incident Response)