Integration Specialist

Key Responsibilities Monitor integration services, APIs, queues, scheduled interfaces and middleware components. Investigate failed transactions, authentication errors, timeouts, data-mapping issues and interface performance. Coordinate incident resolution with application, database, network, security and external integration teams. Support approved configuration changes, certificates, endpoint updates, deployments and release validation. Maintain interface catalogues, dependency maps, specifications, support runbooks and known-error records. Support secure API and integration practices, logging, traceability and access controls. Identify changes that require development or new integration scope and route them through formal approval. Provide evidence and technical input for root-cause analysis and service reporting.

Desired Candidate Profile

Internal Minimum 5 years of enterprise integration and middleware support experience. Strong knowledge of REST/SOAP APIs, JSON/XML, authentication, certificates and integration monitoring. Experience with MuleSoft, Boomi or an equivalent integration/middleware platform. Practical troubleshooting experience across distributed application environments. Ability to maintain accurate technical specifications and interface documentation. Preferred Profile Previous experience with UAE government integrations and shared digital services. Working knowledge of TDRA, government service bus or related federal integration processes. Experience supporting API gateways and secure inter-entity connectivity.