Integration Specialist

The Integration Specialist is responsible for connecting and optimizing software systems by managing client requests, acting as a liaison between development, support, and users, exploring software functionalities to identify improvements, and documenting product knowledge to enhance integration solutions.

JOB DESCRIPTION:

• Receive and accomplish client requests. Effectively communicate with clients and understand their needs. Identify the optimal course of action and implement.
• Liaison between software development, software support and user. Coordinate strategies, initiatives and information flow.
• Explore software functionalities. Map out software components and features, and keep track of their usefulness. Identify opportunities to streamline procedures.
• Gather and organize knowledge on product, procedure and standards. Discover new and better ways to manage and use software.
• Other duties and responsibilities as assigned.

QUALIFICATIONS:

• BSIT, BSCS, or any Computer Related Degree.
• At least 1 year work experience related to systems integration, software installation, troubleshooting, project management, client handling and data gathering. IT or clinical work experience.
• Can handle Administrative Tasks.
• Experience in Data Analysis & Database Management.
• Good English communication skills.
• Experience in SQL.
• Willing to work at night. Experienced working at night, on shifting schedules, or on weekends.
• Can work under pressure.

BENEFITS:

• Flexible work hours

• 10 vacation leaves

• 10 Sick leaves (convertible to cash)

• Weekends off!

• Free meals every day!

• Monthly Incentives (Attendance and Performance)

• Annual salary increase

• Health insurance for you and one dependent, on day 1!

• Accident and Life insurances

• Team building budget

• Company-sponsored events

• Fun and dynamic office culture