Integration Specialist

Bluedrop Training & Simulation Inc. (BTSI) develops advanced training and simulation solutions for the aerospace and defense industry. Our team designs and delivers high-performance virtual and mixed reality training systems used by front-line operators in complex and demanding environments.

As an Integration Specialist, you will play a key role in integrating, configuring, testing, and supporting advanced simulation and training systems throughout the product lifecycle. You will work closely with systems engineering, software development, and production teams to incorporate a variety of third-party hardware and software technologies into our simulation products.

This role combines hands-on technical integration work with customer-facing field support responsibilities and requires occasional travel to customer and test sites.

Key Responsibilities:

• Configure and integrate hardware and software components using vendor-provided documentation and internal procedures
• Develop and maintain system setup, configuration, and support documentation
• Troubleshoot system-level hardware, software, networking, and integration issues
• Perform root cause analysis and develop corrective solutions for identified problems
• Collaborate with software, systems, and production teams during integration and product development activities
• Participate in system architecture discussions, design reviews, and technical documentation activities
• Conduct feature, regression, and integration testing across simulation products
• Evaluate and recommend hardware and software technologies based on system requirements
• Work directly with third-party technology vendors to resolve integration and support issues
• Provide remote and on-site support for deployed customer systems
• Deliver customer training, field support, and product demonstrations
• Travel to customer and test sites as required

Qualifications

• Minimum of 2 years of relevant industry experience
• Bachelor's degree in a technical field is preferred
• Strong working knowledge of Windows operating systems, system configuration, and troubleshooting
• Familiarity with software and system concepts including operating systems, networking, and system performance metrics such as CPU usage, memory utilization, network throughput, and bottleneck analysis
• Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues
• Strong attention to detail and ability to manage timelines and expectations
• Ability to work collaboratively in a cross-functional team environment
• Comfortable working in customer-facing environments and travelling to remote customer sites as required

Nice to Have:

• Familiarity with networking concepts including TCP/IP, switching, routing, and network troubleshooting
• Experience with software and system testing
• Experience with scripting or software development (e.g. Python, PowerShell, C++, C#)
• IT support or systems administration experience
• Experience working with Virtual Reality (VR) or Mixed Reality (MR) hardware and tracking systems
• Experience with military simulation platforms such as VBS3/VBS4 or Arma, including mission creation, terrain modification, or basic scripting
• Experience integrating third-party hardware and software systems

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program
• Work from home

Application question(s):

• What are you hoping to find in your next role that you weren't experiencing in your most recent position?
• We'd love to hear what motivated you to apply. What are your primary career goals right now, and what do you hope to achieve by joining our team?
• This role requires a hybrid schedule (3 days in-office, 2 days remote). Can you confirm your ability and willingness to meet this attendance requirement?
• To ensure we are aligned, what is your expected salary range for this type of role? Also, are there specific benefits (beyond standard health/PTO) that are a priority for you?
• A Security Clearance is a requirement for this position. Do you currently hold one, or are you aware of any factors that might prevent you from obtaining or maintaining one?
• Canadian citizenship or permanent residency is a requirement to obtain Government of Canada security clearance. Can you confirm that you have either citizenship or permanent residency?
• Related to Government of Canada Security Clearance, have you spent any time outside of Canada in the last 10 years (not including short vacations)? If so, where, and roughly how long?
• Can you give us an idea of your current availability, including your notice period at your current employer, and when you would be available to start if offered the position?
• If we move forward with an interview, what days or general time slots are typically best for you in the coming week?
• Bluedrop is deeply committed to fostering a diverse, equitable, and inclusive workplace for all employees. Your voluntary and confidential response to this question helps us measure the effectiveness of our DEI initiatives and recruitment strategies. If you wish to voluntarily self-identify as a member of an equity-seeking group(s), please use the space below. This includes visible minorities, those with disabilities, Indigenous people, women in underrepresented fields, and members of the 2SLGBTQ+ community.

Work Location: Hybrid remote in Halifax, NS B3K 4X5