Integrations Assistant

Swak BPO Corp. is one of the fasted-growing BPO centers in Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, integrity, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we are to looking to hire an Integration Assistant to join our growing company.

The successful hire will perform semi-complex administrative support work, that involves disseminating information, and maintaining electronic filing systems. He/she will also perform administrative support work under general supervision with moderate ability to initiate and maintain independent judgment.

Job Responsibilities:

• Coordinate with agency sellers, sales and operations teams, and external vendors to support the transition of vendor contracts and relationships
• Ensure licenses for legacy agency management systems and rating tools are properly reduced following integration
• Support due diligence activities for upcoming transactions by assisting with documentation and related tasks
• Work closely with IT teams to facilitate the transfer of phone, email, and network access
• Maintain and update contact lists and administrative records
• Prepare and assist with regularly scheduled reports and research requests
• Manage and organize electronic filing systems to ensure easy access to information
• Provide administrative support to Specialty Teams as needed
• Respond to inquiries, provide requested information, and generate reports as required
• Handle multiple projects simultaneously while meeting deadlines
• Perform general administrative duties, including filing, correspondence, and handling general inquiries
• Manage sensitive and confidential information with professionalism and discretion
• Improve and maintain administrative systems to enhance efficiency and organization
• Retrieve information from records, emails, and other documentation, and prepare written summaries when needed
• Address and resolve administrative questions and requests
• Perform additional administrative tasks as assigned to support team objectives

Job Qualifications:

• Minimum of 3 years of experience in an administrative or assistant role
• Advanced proficiency in Microsoft Office 365, particularly Excel
• Strong understanding of office management systems and administrative procedures
• Excellent time management skills with the ability to multitask and prioritize effectively
• High attention to detail with strong problem-solving capabilities
• Excellent written and verbal communication skills
• Strong organizational, planning, and coordination abilities
• High school diploma or equivalent required; college degree preferred
• Proven ability to work collaboratively as part of a team

Why work with Swak BPO Corp.?

• Opportunity to work with international teams and companies
• Opportunity in promotions and salary increases
• A company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional cost
• Free meals prepared and provided by the company to promote a healthy lifestyle
• Free shuttle services provided around Angeles City and nearby areas
• A recreational facility that provides comfort and entertainment for employees to unwind

*This is going to be an on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga. Apply now!