Intensive Residential Support Professional

Optimae values diversity and we encourage everybody, including those from traditionally overlooked identity groups, to apply!

JOB SUMMARY

The Intensive Residential Support Professional aids people living in an intensive residential site home as they move to achieve personal goals of their own choice. The Intensive Residential Support Professional supports individuals in the expansion of their abilities, empowering them to choose and be successful in valued roles within their living, learning, working, and social environments. The Intensive Residential Support Professional does this by offering a variety of individual and team supports. The position encourages community participation to promote community inclusion of people we serve.

EDUCATION & WORK EXPERIENCE

• High school diploma or GED required.
• Must have at least 2 years of experience working with individuals with a mental illness or multi-occurring condition.
• Must have a valid drivers’ license, a safe driving record, and proof of adequate automobile insurance.

DUTIES AND RESPONSIBILITIES

• Support customers in achieving personal goals of their own choice.
• Follow the service plan and use it as a guide to deliver services.
• Consistent, reliable attendance and punctuality are essential for this position, as it provides for uninterrupted customer support and team collaboration.
• Recognize and document goal progress and relevant personal interventions in an objective, clear and brief manner.
• Legal ability to drive (including obtaining insurance) and use of your personal vehicle may be an integral aspect of service delivery.
• Support and develop living, social, and learning environments where customers can interact and build relationships of their choosing.
• Support customers as they identify and build natural supports for their needs.
• Advocate for our customers while promoting role recovery / discovery to others.
• Set up timely appointments and meetings and attend them as scheduled.
• Know the available local community resources and reinforce their use.
• Understand and maintain privacy and demonstrate respect.
• Address emergencies as they arise and use appropriate crisis intervention as needed.
• Demonstrate good role modeling for the people we serve.
• As needed, support our customers with their personal hygiene and health needs in a respectful and dignified manner; this may
• occasionally include cleaning up urine, feces, or vomit from people or property.
• Be non-authoritarian when providing services and working with peers and collaterals.
• Be active in individual and team problem solving.
• Pro-actively use supervisor and other staff as a support and as a resource for information.
• Act in a professional manner (respectful, tactful, and objective) without personal attacks on or towards others.
• Be flexible as customer needs, behaviors and schedules change; this may include working evenings, weekends, and holidays.
• Meet multiple demands simultaneously and efficiently with little supervision.
• Consistently finish assigned tasks within designated time frames.
• Complete and turn in daily contact notes, time sheets, and expense claims on time.
• Complete reports and all required paperwork within designated times.
• Attend regular coaching sessions to develop skills, participate in annual evaluations, and attend scheduled mandatory meetings.
• Complete orientation and training as required, in a timely manner, based on accredited regulation and/or Iowa Statute.
• Responsible for deep cleaning and sanitizing of the physical home each shift.
• May be responsible for food preparation of each meal and daily snacks as needed.
• Provide support to customers to complete Activities for Daily Living (ADL); to include hygiene and bathing as needed.
• Complete a department approved med aid course and passed a department approved med aide examination administered by a nurse.
• Knowledge of basic first aid.
• Provide on-call support by carrying a cell phone when service needs dictate. Respond to calls in a timely manner and be available to provide services to customers when needed.
• Other duties as assigned

Pay: $18.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person