Interaction Designer

Contract Interaction Designer (Public Sector)

Location: Hybrid remote (West Sussex or Midlands)

Rate: Up to £490 p/d Inside IR35

Clearance: BPSS required

Duration: 3 months initially (With scope to extend)

We are seeking an experienced Interaction Designer to support a Public Sector programme, where you’ll be designing intuitive, user-centred digital services that enable users to complete tasks quickly, accurately and efficiently.

You will work collaboratively with multidisciplinary teams to develop evidence-based designs that meet user needs and organisational objectives, ensuring services are accessible, easy to navigate and deliver a positive user experience.

Key Responsibilities

• Work closely with user researchers, content designers, service designers, performance analysts and software developers, alongside policy and legal teams.
• Develop user-centred designs informed by research, user needs and organisational outcomes.
• Design intuitive interfaces and user journeys that are easy to understand and navigate.
• Interpret research findings and incorporate evidence into design decisions.
• Collaborate with product managers, digital service managers, business analysts and user researchers to continually improve services.
• Adapt designs in response to changes in policy, legislation, technology and user requirements.

Essential Requirements

• Experience working as an Interaction Designer on Public Sector digital services.
• Strong understanding of user-centred design principles and evidence-based design.
• Ability to translate user research and requirements into effective interaction designs.
• Experience working collaboratively within multidisciplinary teams.
• Strong communication and stakeholder engagement skills.
• Knowledge or experience of CESA.