Interactive Response Technology Associate

Training and Marketing Professionals Inc.(TMPI) is looking for (2) (IRT) Interactive Response Technology Associates

• Fully WFH set-up
• Working on night shift/graveyard shift
• With competitive salary

Overview

• The IRT Global Oversight Team (IGOT) is a well-established high performing team within Pfizer's Global Clinical Supply unit striving to deliver best in class Interactive Response Technology (IRT) systems providing randomization and drug management capabilities in support of Pfizer's dynamic investigational product portfolio. The patients we serve are our number one priority, and IGOT aims to employ the highest quality standards across our internal and vendor IRT solutions. As part of an innovative clinical supply chain, we routinely challenge the status quo in efforts to optimize our systems and processes.

The IRT Associate is a role within the IRT Global Oversight Team (IGOT) that will support requirements and system development and end user Support. The implementation of this dedicated function within IGOT is intended to ensure the delivery of high quality IRT systems through focused system expertise while improving velocity in support of Pfizers evolving portfolio.

For this position candidates will need to have excellent technical and analytical thinking skills, be a creative problem solver, and have a strong commitment to patient focus and quality to successfully deliver optimal IRT systems across a diverse and dynamic portfolio. This role is required to provide support in other global time zones.

Skills

• Excellent organizational skills required.
• Fluent in written and spoken English.
• Fluent in MS Office 365 applications.
• Exposure to working in a GMP/GCP environment
• Strong analytical and problem-solving skills, with the ability to collaborate effectively with colleagues and customers in a matrix environment.
• Demonstrated experience in project management and implementation techniques.
• Business, scientific, or technical degree and/or coursework with specific training in computer science, life science or business field preferably in pharmaceutical industry.
• Training or experience in safety, regulatory, medical and/or clinical supply chain, delivery and/or implementation.
• Knowledge of IRT a plus but not required
• Strong working knowledge and understanding of drug development processes, database structures, relational database management software, and analysis tools is a plus but not required
• Database query, business analysis and technical writing skills a plus

Qualifications

• BS/BA degree in computer science, life science, or business field desired in biopharma industry
• Project management, business analysis, and/or continuous improvement experience a plus
• Possess excellent English language written and verbal communication, interpersonal, collaboration and business partnership capabilities required
• Comfortable working with a global team, partners, and customers in a change agile environment

Job Description

• Partner closely with IGOTs IRT Leads (for internal and external IRT), Design Leads and IGOTs Support Team to develop proficiency in conducting preliminary protocol assessments, eliciting protocol requirements, designing, configuring study builds, and supporting Pfizers internal IRT system.
• Support Implementation and Support team members by organizing and facilitating meetings, capturing meeting minutes, creating and reviewing IRT supportive documents, and delivering reference and training materials to clinical teams and site personnel.
• Support line leads in collaborating with study team and supply chain personnel to resolve issues, understand how study requirements are configured and supported post study go-live, and for ongoing studies.
• Support the delivery plan for IRT configuration and testing activities in support of the clinical portfolio
• Support the elicitation and documentation of system requirements for new and amended studies in partnership with the study team
• Support the development and execution of User Acceptance Testing (UAT) test plans
• Participate in cross line initiatives, quality investigations, SOP development, and process improvement
• Support the creation of IRT supportive documents and deliver investigator meeting slides to clinical teams and site personnel.