Interior Operations Manager

We are looking for an experienced Interior Operations Manager to manage and streamline the complete operational process of interior projects—from project handover and procurement to production, installation, quality control, and final handover.

The ideal candidate should have strong experience in modular interiors, residential interiors, vendor management, project coordination, team handling, and client communication.

Key Responsibilities

1. Project Operations

• Manage multiple interior projects simultaneously from operational handover to completion.
• Coordinate between Sales, Design, Procurement, Production, Site, and Installation teams.
• Ensure projects are executed according to approved designs, BOQs, timelines, and quality standards.
• Track project progress and resolve operational bottlenecks.

2. Team Management

• Manage Interior Project Managers, Site Supervisors, Designers, Installation Teams, and other operational staff.
• Allocate manpower according to project requirements.
• Conduct regular performance reviews and ensure team productivity.
• Establish clear responsibilities and reporting systems.

3. Procurement & Vendor Management

• Coordinate with the purchase and procurement team for timely material availability.
• Manage vendors, contractors, carpenters, installers, and other service partners.
• Negotiate with vendors where required and maintain cost and quality standards.
• Ensure materials reach the site as per project schedules.

4. Site & Installation Management

• Monitor site execution and installation activities.
• Ensure work is completed according to approved drawings and specifications.
• Coordinate civil, electrical, plumbing, false ceiling, modular furniture, and other interior activities.
• Ensure proper site discipline, safety, cleanliness, and material management.

5. Quality Control

• Establish and maintain project quality standards.
• Conduct regular quality inspections.
• Identify defects, delays, and execution issues and ensure timely corrective action.
• Ensure final work matches approved designs and client requirements.

6. Timeline & Delivery Management

• Prepare and monitor project execution schedules.
• Track critical milestones from production to installation and handover.
• Identify potential delays and take corrective action.
• Ensure projects are completed within committed timelines.

7. Cost & Operational Control

• Monitor project-related operational costs.
• Reduce material wastage, rework, labour inefficiencies, and unnecessary expenses.
• Coordinate with accounts and management regarding project budgets and payments.
• Maintain operational MIS and project performance reports.

8. Client Coordination

• Support the Project Manager in handling important client concerns.
• Participate in escalation meetings when required.
• Ensure proper communication regarding project progress, delays, changes, and handover.
• Maintain high customer satisfaction throughout project execution.

Key Performance Indicators (KPIs)

• On-time project completion
• Project execution efficiency
• Installation productivity
• Material availability and wastage control
• Vendor performance
• Quality and rework percentage
• Project cost control
• Customer satisfaction
• Team productivity
• Number of unresolved operational escalations

Required Skills & Qualifications

• Bachelor's degree/Diploma in Interior Design, Architecture, Civil Engineering, Construction Management, or a related field.
• 5–8 years of relevant experience in interior operations/project execution.
• Strong knowledge of modular kitchens, wardrobes, TV units, furniture, false ceilings, electrical, civil and interior finishing work.
• Strong team-management and leadership skills.
• Excellent vendor and contractor management skills.
• Good understanding of BOQ, estimation, drawings, production, and installation processes.
• Strong problem-solving and decision-making ability.
• Good communication and client-handling skills.
• Proficiency in MS Excel, Google Sheets, project management tools, and basic reporting.

Preferred Candidate

Candidates with experience in large-scale residential interior companies, modular interior companies, design-and-build firms, or construction companies will be preferred.

Reports To: Head of Operations / Director / Business Head

Job Type : Full-Time | On-Site

Ideal Candidate: A result-oriented operations professional who can take ownership of the complete interior execution ecosystem, build accountable teams, control operational costs, and ensure projects are delivered with quality, efficiency, and timely completion

Pay: ₹25,000.00 - ₹55,000.00 per month

Work Location: In person