Intermediate Product Designer

Apply By We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

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Description Design products that solve real problems. Are you passionate about creating meaningful digital experiences that make complex things feel simple? Do you enjoy understanding users, solving challenging problems, and working closely with product teams to deliver impactful solutions?

We're looking for an Intermediate to Senior UX / Product Designer to join our Merchant Solutions team in Stellenbosch. This is an opportunity to work on products that support merchants, customers, and internal teams, helping shape experiences that are intuitive, useful, and built for real-world use

What you'll do As a UX / Product Designer, you'll be involved throughout the product lifecycle, from discovery to delivery and continuous improvement.

You Will

• Solve complex customer and business problems through thoughtful design
• Conduct research and uncover insights that inform product decisions
• Design end-to-end user journeys and workflows
• Create wireframes, prototypes and high-fidelity designs using Figma
• Collaborate closely with Product Managers, Engineers and key stakeholders
• Facilitate discussions, gather feedback and align teams around solutions
• Use testing, data and feedback to continuously improve experiences
• Contribute to design standards, best practices and design systems
• Help create products that balance user needs, business goals and technical constraints

What we're looking for Minimum Requirements

• Relevant qualification in UX Design, Product Design, Interaction Design, Human-Computer Interaction, Graphic Design or a related field
• At least 3 years' experience in UX Design, Product Design or a similar role
• Strong proficiency in Figma
• Experience designing digital products from discovery through to delivery
• Experience creating user journeys, wireframes, prototypes and interaction designs
• Experience working in cross-functional product teams
• Strong communication, facilitation and stakeholder engagement skills
• A portfolio showcasing design thinking, problem-solving and end-to-end product work

Ideal Experience

• Fintech, banking, payments, SaaS, platform or B2B environments
• Designing complex workflows and operational tools
• User research and usability testing
• Design systems and component-based design
• Agile product development environments
• Accessibility and inclusive design practices

What will make you stand out? We're Looking For Someone Who

• Thinks like a product designer, not just a visual designer
• Is curious about users and the problems they experience
• Can confidently explain their design decisions
• Collaborates exceptionally well with engineers and product teams
• Is comfortable navigating ambiguity and complexity
• Understands that great design is about solving problems, not decorating screens

Working at Capitec At Capitec, you'll work with talented people who are passionate about creating products that make banking and business easier. You'll have the opportunity to influence meaningful customer and merchant experiences while growing your skills in a collaborative, high-performing environment.

You'll be part of a team where your ideas are valued, your work has impact, and continuous learning is encouraged.

If you're passionate about designing products that make a real difference and enjoy turning complexity into simplicity, we'd love to hear from you. Education (Minimum)

• Diploma in User Experience / User Design

Education (Ideal Or Preferred)

• A relevant qualification in User Experience / User Design

Additional Information

• Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.