Intermediate SharePoint Administrator

ABOUT TALENT MAP GLOBAL BPO INC: 

Talent Map Global BPO, Inc. is a global talent solutions and business process outsourcing company connecting skilled professionals in the Philippines with growing North American businesses. We build dedicated offshore teams across technology, finance and accounting, marketing, and enterprise operations.

Our people-first culture is grounded in collaboration, integrity, continuous learning, and operational excellence. Team members gain meaningful exposure to international clients while building long-term careers in a supportive, performance-focused environment.

POSITION SUMMARY:

The Intermediate SharePoint Administrator is responsible for the administration, support, maintenance, governance, and optimization of Microsoft SharePoint Online and associated Microsoft 365 collaboration technologies. This role works closely with business stakeholders, IT teams, and end users to ensure secure, efficient, and compliant collaboration environments while supporting business process automation and content management initiatives.

KEY RESPONSIBILITIES:

End User Support

• Provide Tier 2 and Tier 3 support for SharePoint-related issues.

• Resolve access, permissions, document management, and site configuration issues.

• Assist users with best practices for document management and collaboration.

Project Participation

• Participate in SharePoint migrations and modernization initiatives.

• Support new site deployments and organizational collaboration projects.

• Assist with implementation of governance and information architecture improvements.

Documentation

Create and maintain:

• Standard Operating Procedures (SOPs)

• Knowledge Base articles

• User guides

• Configuration documentation

• Governance documentation

Training

• Conduct end-user training sessions.

• Provide SharePoint best-practice guidance.

• Support organizational adoption of Microsoft 365 collaboration tools.

QUALIFICATIONS AND EXPERIENCE:

Required Knowledge

• SharePoint Online Architecture

• Microsoft 365 Administration

• Microsoft Teams Integration

• OneDrive Administration

• SharePoint Permission Models

• Metadata and Content Management

• Information Governance

• Document Lifecycle Management

• Power Automate

• Power Apps Fundamentals

• Entra ID (Azure AD)

• Microsoft Purview fundamentals

• Security and Compliance Concepts

Soft Skills

• Strong customer service orientation

• Excellent written and verbal communication skills

• Strong analytical and troubleshooting abilities

• Ability to prioritize multiple projects and tasks

• Strong organizational and documentation skills

• Ability to work independently and within cross-functional teams

• Continuous learning mindset

DESIRED:

Technical Requirements

SharePoint Administration

• Administer SharePoint Online sites, hubs, libraries, lists, pages, and permissions.

• Configure and maintain site collections, communication sites, and team sites.

• Manage document libraries, metadata, taxonomy, content types, retention labels, and version control.

• Monitor site usage, storage, and overall SharePoint health.

• Troubleshoot user access, synchronization, and content management issues.

Microsoft 365 Collaboration

• Support integration between:

• SharePoint Online

• Microsoft Teams

• OneDrive for Business

• Microsoft Lists

• Planner

• Viva Connections (preferred)

• Configure and support collaboration solutions across Microsoft 365.

Governance and Security

• Implement and maintain SharePoint governance standards.

• Support role-based access controls (RBAC).

• Manage external sharing settings and guest access.

• Participate in data classification, retention, and compliance initiatives.

• Assist with audits and compliance requirements including:

• NIST 800-171

• CMMC

• ITAR

• FedRAMP

• Corporate security policies

Power Platform Support

• Support Power Automate workflows connected to SharePoint.

• Assist with Power Apps forms and business processes.

• Support business users developing low-code solutions.

• Troubleshoot workflow failures and integration issues.

Administration and Monitoring

• Perform routine maintenance and health checks.

• Create reports on SharePoint usage and adoption.

• Assist with backup, recovery, and business continuity procedures.

• Maintain platform documentation and operating procedures.

COMPENSATION AND BENEFITS:

1. Base Salary - Competitive gross basic monthly salary, commensurate with the candidate’s qualifications, relevant experience, certifications, and specialized technical expertise

2. Night Shift Differential - Provided in accordance with applicable Philippine labor requirements and company policy.

3. Statutory Benefits - SSS, PhilHealth, Pag-IBIG, 13th-month pay, and applicable holiday pay in accordance with Philippine law.

4. Allowances - Applicable de minimis or work-related allowances, subject to company policy and employment terms.

5. Health Coverage - HMO coverage subject to the eligibility date and terms stated in the employment offer and company policy.

6. Paid Leave - Vacation and sick leave benefits subject to eligibility, accrual rules, and company policy.