Intermodal Supervisor

Primary Objective
Lead the agency’s Intermodal function to deliver safe, reliable, cost-effective, and customer-focused services while achieving commercial, operational, and financial targets aligned with Head Office objectives.
Extent of Authority
Authorized to manage daily intermodal operations, deploy team resources, coordinate service providers, recommend commercial and cost actions, resolve escalated operational issues, and implement corrective measures within approved company policies, budgets, and delegated limits.

Roles and Responsibilities:

• Team Leadership - Lead, coach, deploy, and develop the Intermodal team.
• Commercial Performance - Partner with Sales on solutions, quotations, tenders, volumes, and carrier haulage growth.
• Operational Excellence - Manage inland transport, intermodal execution, capacity, vendors, risks, and escalations.
• Financial Performance - Monitor budgets, forecasts, revenue, margin, cost per move, and productivity.
• Stakeholder Management - Coordinate with customers, internal teams, service providers, regional offices, and Head Office.
• Compliance and Improvement - Maintain procedures, controls, data accuracy, business continuity, and regulatory compliance; lead improvement initiatives.

QUALIFICATIONS and COMPETENCIES
ESSENTIAL

• Bachelor’s degree in Logistics, Supply Chain, Transportation, Business Administration, Industrial Engineering, Maritime Studies, or a related field.
• Bachelor’s degree in Logistics, Supply Chain, Transportation, Business Administration, Industrial Engineering, Maritime Studies, or a related field.
• Strong knowledge of inland transportation, carrier haulage, container logistics, vendor management, costing, budgeting, service levels, and operational controls.
• Proficiency in Microsoft Office and familiarity with transport, enterprise, reporting, or shipping systems.
• Strong leadership, analytical, negotiation, communication, stakeholder-management, and problem-solving skills.

PREFERRED

• Experience in an international shipping line or multinational logistics environment.
• Postgraduate qualification or relevant professional certification.
• Working knowledge of local transport regulations, customs processes, safety requirements, and shipping-line systems.