Intern - Carpark Operation (KL)

1. Key Responsibilities

• Daily Operations Oversight: Assist in managing the day-to-day operations of the parking facility, ensuring smooth traffic flow and optimal space utilization.
• Staff Coordination: Help supervise and coordinate the duties of parking attendants to ensure high service standards and policy compliance.
• System & Equipment Monitoring: Perform routine checks on car park equipment and troubleshoot minor technical issues.
• Revenue & Reporting: Support the manual collection and prepare accurate reports for the Finance Department.
• Customer Service Leadership: Act as an escalation point for customer inquiries or complaints regarding cashless payments, lost tickets, or technical difficulties.
• Site Inspections & Safety: Conduct regular patrols to identify maintenance defects, safety hazards, on site quality control or unauthorized vehicle access and report them to management.

2. Learning Objectives (Internship Focus)

• Gain proficiency in Parking Management Systems and automated payment systems.
• Develop leadership skills by managing schedules, duty rosters, and on-site staff training.
• Understand data analytics for parking trends, such as occupancy rates and peak-hour revenue optimization.

3. Requirements & Qualifications

• Education: min Diploma of Business Administration, Operations, Facilities Management, or a related field.
• Technical Skills: basic Microsoft Office (Words, Excel & PowerPoints).
• Soft Skills: Strong interpersonal skills, the ability to stay calm under pressure (e.g., during traffic gridlock), and a proactive problem-solving mindset.
• Physical Stamina: Ability to perform on-site patrols and work in varying weather conditions if necessary.

4. Internship & Other Details

• Duration: 3–6 months.
• Work Schedule: shift works, able to work on weekends and public holidays.
• Must possess B2 driving license

Allowance Provided:-
Degree - RM1,500 per month

Diploma - RM1,000 per month

POTENTIAL FOR PERMANENT EMPLOYMENTM AFTER INTERNSHIP!

Job Type: Internship

Contract length: 3-6 months

License/Certification:

• B2 (Required)

Work Location: In person