Intern

CONFIGURATIONS ANALYST I

RESPONSIBILITIES

Generating Scripts & writing Cosmos SQL API Queries

Accommodating Client requirements in the Code built up logic

Build and test product configurations for all products including surveys, care plans and research projects

Build rules within the product configuration program, in coordination with the content development team

Monitor and test the accuracy of product configurations

Develop product codes and ensure integration with applicable healthcare code sets across all product lines

Review, create and incorporate policies and procedures to implement coding best practices and make recommendations to management on product needs to achieve strategic objectives

Resolve client configuration issues

Ensure proper supporting documentation and maintain files for all configuration tasks

Identify and seek approval for key actions necessary to remediate all problems/issues and make recommendations to management on steps to ensure product is delivered as schedule and within specifications

Understands project impact to the existing and required workflow

Identify configuration risks and create risk mitigation plans when necessary

Resolving configurations related support tickets received from clients within defined SLA

Takes day to day responsibility for resolving issues through CRM tool.

Understands and executes against agreed processes for implementing fixes/changes.

Provides regular client and internal communication on assigned activity and incidents - highlighting any issues that might impact delivery in the defined timescales to Team Leader/Support Manager.

PREFERRED SKILLS

BE/BCA/BCS or equivalent

0-1 years of experience working on clinical IT projects

Proficient in MS Office Suite and managing complex spreadsheets.

Strong technical aptitude with an understanding of databases

Familiarity with relational and non-relational databases and rules engines

Strong Analytical and Logical Skills

Knowledge of clinical workflow in shared clinical decision making

Understanding of project reporting cycles, status reports, and metrics

Adequate knowledge of JSON handling and Cosmos

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