Intern

About the role

You will support day-to-day business operations that underpin our financial and payment services. Working closely with experienced operations professionals, you will assist with transaction processing, settlements, reporting, and stakeholder coordination. Beyond executing routine tasks, you will gain insight into how large-scale financial operations are run, how accuracy and compliance are maintained, and how operational teams collaborate to meet strict timelines. Your reliability and attention to detail will directly contribute to operational efficiency, reporting accuracy, and service continuity.

Key responsibilities

• Support daily settlement processes with Card Associations, ensuring accuracy and timeliness.
• Assist in performing financial transactions, including identifying, verifying, and posting entries.
• Handle routine operational tasks to ensure smooth daily workflows.
• Assist in the preparation of periodic reports (monthly, quarterly) for management, clients, Card Associations, and regulators.
• Provide additional support during reporting cycles to ensure reports are completed accurately and on schedule.
• Help maintain organised records and documentation to support audits and operational reviews.
• Liaise with internal teams, clients, banks, and Card Associations as required for operational matters.
• Support ad-hoc operational activities such as adjustments and client-requested refunds.
• Act as operational backup during staff absences to ensure continuity of BAU activities.

About you

• Bachelor's degree (completed or in progress) in Finance, Accountancy, Banking, Business Studies, Administration, Management, or a related field.
• Strong attention to detail and high level of accuracy.
• Well-organised, able to manage multiple tasks and meet deadlines.
• Comfortable working independently while collaborating effectively within a team.
• Basic understanding of financial transactions and reporting is an advantage.
• Strong written and verbal communication skills in English and Malay.
• Proactive, eager to learn, and adaptable in a structured operational environment.

About us

At Finexus, we operate the systems that keep Malaysia's banking and payment ecosystem running reliably every day.