Intern - coordination

Company: Artium Academy

Role: Coordination Intern

Location: Mumbai Duration: 3 Months

About Artium Academy is a music education platform focused on providing structured and engaging music learning experiences to learners. As part of our learner journey, we conduct GRMP examinations to assess learners’ musical progress and performance. We are looking for an Exam Coordination Intern who will be responsible for coordinating with learners and ensuring a smooth and organised examination process.

Key Responsibilities

• Coordinate with learners regarding upcoming GRMP examinations, including exam schedules, dates, timings, and other important information.
• Communicate with learners through calls, WhatsApp, email, or other relevant channels.
• Ensure learners are aware of the examination process, requirements, and timelines.
• Follow up with learners to confirm their exam participation and availability. Maintain accurate records of learner registrations, confirmations, schedules, and exam-related updates.
• Coordinate with internal teams to ensure all exam-related arrangements are completed on time.
• Address basic learner queries related to exam scheduling and coordination and escalate complex queries to the relevant team.
• Send timely reminders and updates to learners before their examinations.
• Track pending confirmations, rescheduling requests, and other learner requirements.
• Ensure smooth communication between learners and the internal exam/academic teams. Prepare and maintain basic reports or trackers related to GRMP examinations.

Who Are We Looking For?

• Strong communication and interpersonal skills.
• Comfortable speaking with learners over calls.
• Good follow-up and coordination skills.
• Organised and detail-oriented.
• Comfortable working with Excel/Google Sheets and basic documentation.
• Ability to manage multiple learners and tasks simultaneously. Proactive attitude and willingness to take ownership.
• Prior experience in coordination, customer support, education, or operations is a plus, but freshers are welcome to apply

Why Join Artium Academy?

• Gain hands-on experience in Education and Music EdTech operations.
• Work closely with learners and internal academic teams.
• Develop strong communication, coordination, and operations skills.
• Opportunity to understand how large-scale learner assessments and examinations are managed.
• Work in a dynamic and learner-focused environment.

Pay: ₹20,000.00 per month

Work Location: In person