Intern (ERP Implementation Support)

About the Role:

As an IT Support Admin Intern, you will assist our team with an upcoming enterprise resource planning (ERP) system implementation and core IT operations. This role offers hands-on experience with an enterprise platform, IT system administration, configuration, system testing, and quality control. You will gain direct exposure across the full product development lifecycle, from concept to realization, as you work closely with technical and business teams.

Key Responsibilities:

• System Configuration & Design Support: Assist with field and layout configurations, report design, report testing, data validation, and relevant system documentation within ERP system.
• UAT & Quality Control (QC): Prepare test data, execute user acceptance test (UAT) cases, record defects with supporting evidence, and assist with defect reconciliation prior to go-live
• First-Level System Support: Perform first-level troubleshooting, incident logging, diagnostics, and issue escalation for system errors and user tickets.
• Documentation & User Guides: Develop and maintain standard configuration documents, test evidence logs, system issue trackers, and end-user documentation (including ReadMe files and user guides).
• Go-Live & Cutover Assistance (Trial Phase): Support cutover activities, data migration, end-user support, issue tracking, and post-go-live stabilization.

Requirements

• Currently pursuing a Bachelor's Degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a related discipline at a local or recognized university.
• Familiarity or foundational skills in programming languages and development tools, such as Java, C#, and front-end web development, with an interest in project management methodologies.
• Proficiency in Microsoft Office and Google Workspace (especially Excel/Google Sheets for data analysis and Word/Google Docs for documentation).
• Strong analytical mind with an understanding of Quality Control (QC) principles, first-level technical troubleshooting, and product development concepts (concept to realization).
• Excellent written and verbal communication skills, with the ability to translate technical concepts into clear user guides and operational documentation.
• Highly organized, detail-oriented, and capable of handling confidential corporate system data with integrity.
• Proactive problem-solver who adapts quickly to enterprise software platforms and ERP system workflows.
• Internship Period: From November 2026 onwards, min 5th to 6th Month durations

Pay: $1,000.00 - $1,300.00 per month

Work Location: In person