Job Description Summary

Job Description

Roles and Responsibilities:

Role Summary :

Intern will observe and perform various equipment service processes and procedures to drive customer satisfaction and ensure proper functionality

Responsibilities :

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs; as assigned, perform planned maintenance (PM), safety, environmental inspections and maintain effective customer relations.
• Follow appropriate GE policies, procedures, hospital protocol and complete necessary documentation, as guided.
• Complete Preventative Maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
• Document all repair actions and submit reports/summaries according to schedule. Maintain approved parts inventory.
• Manage vendor's service delivery processes in compliance with GE policies, as instructed.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. As instructed, implement GE/customer facility contract, supporting business goals and objectives.
• Learn and ensure proper care of tools and test equipment and ensure calibration. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
• Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area
• Meet Health and Human Services, as well as Environment Health and Safety requirements

Qualifications :

• Current student or recent graduate of no more than 6 months from an A.S., B.S. or M.S. Electronics, Biomedical Engineering, Medical Imaging Technology or Mechanical Principles degree program or equivalent DOD military education.
• Must maintain a cumulative GPA of a 3.0 or higher based on a 4.0 scale
• Previous experience and/or course work in which you have successfully interpreted schematic diagrams and performed troubleshooting and planned maintenance on basic diagnostic imaging, electronic equipment and/ or basic biomedical equipment following current standards, code, and procedures to ensure safe and effective operation of those devices.
• Must be able to develop and maintain good customer relationships.
• Must have reliable transportation and a valid driver's license.
• Must be willing to take a drug test as part of the selection process.
• Must be willing to submit to a background investigation, including for example, verification of your past employment, criminal history, and educational background.
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
• Must be willing to work in local area during the school year and summer.

Additional Information

Relocation Assistance Provided: No