Intern - Front Office

Organization- Park Hyatt Shenzhen Futian Summary Multiple departments under the Front Office Department, including but not limited to Front Desk , Concierge and Guest Services.

What We Offer

• A professional training system to help you quickly master work skills.
• A good work environment and a warm team atmosphere, allowing you to feel joy and warmth at work.
• Outstanding interns during the internship period have the opportunity to be offered formal employment.

We look forward to your joining and creating a better future together!

Qualifications Job Responsibilities

• Front Desk: Assist in handling guest check - in and check - out procedures, answer guest inquiries, and handle simple complaints.
• Concierge: Provide luggage storage and handling services for guests, arrange transportation, and introduce information about surrounding attractions.
• Guest services: Transfer calls promptly and accurately, and offer various information inquiry services to guests.
• Job Requirements
• Have a passion for the hotel industry, possess good service awareness and communication skills.
• Be able to adapt to a fast - paced work environment and have strong problem - solving abilities.
• Have basic English listening, speaking, reading, and writing skills. Previous hotel internship experience is a plus.
• The minimum internship duration is six months.