Intern - Global IT Infrastructure & Information Security

Date

Sep 23, 2026

Location

Colombo, Sri Lanka

Department

Information Technology

Type

Full Time

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Job Description:

• Provide support for global O365 product categories (Exchange online, SharePoint, Teams) Troubleshoot issues, access management, etc.
• Provide remote technical support to global users, troubleshooting and resolving Level 1 (L1) IT issues.
• Assist with user Windows endpoint configuration, enrolment, compliance checks, software deployment, patching, encryption verification, and basic troubleshooting.
• Enterprise Applications Access Control: Manage user security access for the ERP Application and other applications managed by Global IT.
• Infrastructure Security: Monitor Microsoft Azure Infra security dashboards, take necessary actions, and deal with top-notch security applications.
• Collaborate with senior engineers to support and contribute to new implementations.

Position Requirements:

• Currently pursuing a degree or higher diploma in Information Technology, Computer Science, Cybersecurity, Information Security, Computer Networking, or a related discipline.
• Foundational understanding of computer hardware, Windows operating systems, networking concepts, cloud services, and cybersecurity principles.
• Basic knowledge of Microsoft 365 services and identity concepts; exposure to Azure or Microsoft Entra is an advantage.
• Holding or pursuing professional qualifications such as Microsoft Certifications or cybersecurity credentials is an added advantage.
• Good written and verbal communication skills in English.
• Ability to meet strict deadlines, work under pressure and collaborate as a good team player.

What We Offer:

• An attractive allowance.
• A 6-month internship with the potential for a permanent position based on your performance and skills.
• Opportunities for career progression and advancement into leadership roles.

Application: Send your résumé to [email protected] with the contact information of two non-related references. Please mention the job title in the subject line of your email.

Disclaimer: We may collect, process, and store your personal data as part of the employment process. This may include, but is not limited to, your contact information, employment history, payroll details, performance records, and any other data required for managing your employment, including payroll, benefits, and compliance with legal obligations. Your personal data will be treated with confidentiality and protected in accordance with the provisions of the Personal Data Protection Act No. 9 of 2022 of Sri Lanka. You have the right to access, correct, or request the deletion of your personal data subject to applicable laws.

Apply for this position

Job Description:

• Provide support for global O365 product categories (Exchange online, SharePoint, Teams) Troubleshoot issues, access management, etc.
• Provide remote technical support to global users, troubleshooting and resolving Level 1 (L1) IT issues.
• Assist with user Windows endpoint configuration, enrolment, compliance checks, software deployment, patching, encryption verification, and basic troubleshooting.
• Enterprise Applications Access Control: Manage user security access for the ERP Application and other applications managed by Global IT.
• Infrastructure Security: Monitor Microsoft Azure Infra security dashboards, take necessary actions, and deal with top-notch security applications.
• Collaborate with senior engineers to support and contribute to new implementations.

Position Requirements:

• Currently pursuing a degree or higher diploma in Information Technology, Computer Science, Cybersecurity, Information Security, Computer Networking, or a related discipline.
• Foundational understanding of computer hardware, Windows operating systems, networking concepts, cloud services, and cybersecurity principles.
• Basic knowledge of Microsoft 365 services and identity concepts; exposure to Azure or Microsoft Entra is an advantage.
• Holding or pursuing professional qualifications such as Microsoft Certifications or cybersecurity credentials is an added advantage.
• Good written and verbal communication skills in English.
• Ability to meet strict deadlines, work under pressure and collaborate as a good team player.

What We Offer:

• An attractive allowance.
• A 6-month internship with the potential for a permanent position based on your performance and skills.
• Opportunities for career progression and advancement into leadership roles.

Application: Send your résumé to [email protected] with the contact information of two non-related references. Please mention the job title in the subject line of your email.

Disclaimer: We may collect, process, and store your personal data as part of the employment process. This may include, but is not limited to, your contact information, employment history, payroll details, performance records, and any other data required for managing your employment, including payroll, benefits, and compliance with legal obligations. Your personal data will be treated with confidentiality and protected in accordance with the provisions of the Personal Data Protection Act No. 9 of 2022 of Sri Lanka. You have the right to access, correct, or request the deletion of your personal data subject to applicable laws.