Intern, New Product Development

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Job Location: Inflight Catering Centre 1

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About Us

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description:
About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

The internship will provide exposure to global air cargo operations, product development, network planning, and technology-enabled logistics solutions.

• Support the development of a global scaling roadmap for SATS' Time-Critical Solutions (TCS) product across key stations within the SATS and WFS network.
• Conduct market, customer, and operational analyses, including demand forecasting, volume assessments, and station readiness evaluations.
• Coordinate with internal stakeholders across operations, commercial, technology, and regional teams to gather inputs and support project implementation.
• Develop dashboards, reports, business cases, and presentation materials to support management decision-making and executive discussions.
• Assist in product rollout activities, process documentation, customer engagements, and continuous improvement initiatives related to specialised services.

Key Requirements

The ideal candidate is analytical, detail-oriented, and comfortable working with data and cross-functional teams.

Strong skills in Excel/Google Sheets and PowerPoint are essential, along with the ability to structure analysis and communicate insights clearly, familiarity with data visualisation tools (e.g. Power BI) is advantageous

The candidate should be proactive, organized, and capable of managing multiple workstreams. Strong written and verbal communication skills are required for stakeholder updates

An interest in product development, commercial strategy, project management, or operations—ideally in logistics or aviation—is advantageous.

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