Intern, Refund

Roles & Responsibilities:

• Assist the Refund Team in reviewing merchant refund requests submitted via email or system channels, ensuring accuracy before processing.
• Help prepare and initiate single or bulk refund submissions, gaining hands-on exposure to real payment operations.
• Support refund reconciliation by checking settlement reports, comparing data, and updating refund statuses in internal systems.
• Contribute to customer experience by assisting with refund-related inquiries through ticketing platforms and guided calls, helping resolve issues efficiently.

Requirements:

• Currently pursuing a Diploma or Bachelor’s Degree in Business, Finance, Accounting, or a related field.
• Strong interest in FinTech, payments, or finance.
• Familiarity with e-commerce or digital payments is an advantage.
• Proficient in Microsoft Office, especially Excel

We are an Equal Opportunity Employer. Our recruitment philosophy is to recruit people with whom we can build a strong, mutually beneficial and lasting relationship. We welcome applicants from all backgrounds and identities, irrespective of race, religion, gender or disability.