Intern - Salesforce Technical

The Salesforce Technical Intern (6 Months and Above) supports the development and enhancement of enterprise-scale Salesforce solutions that drive real business operations and customer experiences at DKSH. This internship offers a dynamic opportunity to contribute meaningful work, explore Artificial Intelligence (AI) and emerging technologies, and grow alongside experienced Salesforce professionals in a collaborative environment.

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Technology.

About the Role

The Salesforce Technical Intern (6 Months and Above) supports the development and enhancement of enterprise-scale Salesforce solutions that drive real business operations and customer experiences at DKSH. This internship offers a dynamic opportunity to contribute meaningful work, explore Artificial Intelligence (AI) and emerging technologies, and grow alongside experienced Salesforce professionals in a collaborative environment.

What You Will Deliver

• Support the development and enhancement of Salesforce applications and features used by business teams.
• Configure Salesforce components such as objects, fields, flows, reports, dashboards, validation rules, and user interfaces.
• Participate in development activities involving Apex, Lightning Web Components (LWC), integrations, and platform automation.
• Assist in delivering new capabilities and improvements that create value for users and the business.
• Gain exposure to how Artificial Intelligence (AI) is used to support software development, documentation, testing, knowledge discovery, and productivity.
• Leverage AI tools responsibly to improve efficiency and enhance daily work activities.
• Contribute ideas on how AI and automation can simplify processes and improve user experiences.
• Share fresh perspectives and creative ideas to help solve business and technical challenges.
• Participate in discussions on system improvements, automation opportunities, and user experience enhancements.
• Challenge conventional approaches by proposing innovative and practical solutions.
• Work closely with team members across technical and business functions to understand requirements and solution designs.
• Gain exposure to project delivery, prioritization, issue management, and work tracking using Jira.
• Participate in solution discussions, knowledge-sharing sessions, and team meetings.
• Prepare and maintain documentation, knowledge articles, and user guides as required.
• Present ideas, findings, and recommendations to team members and stakeholders.
• Assist in testing and validating Salesforce solutions to ensure quality and functionality.
• Help troubleshoot issues and support problem investigation under guidance from experienced team members.
• Support deployment and release activities across different environments.
• Contribute to maintaining high standards of quality, reliability, and user satisfaction.

What You Bring

• Currently pursuing a Bachelor's Degree in Computer Science, Software Engineering, Information Technology, Information Systems, Computer Engineering, Data Science, Artificial Intelligence, or related disciplines.
• Able to commit to a minimum internship period of six (6) months, with preference given to candidates available for nine (9) to twelve (12) months.
• A basic understanding of one or more of the following is preferred: programming languages such as Java, JavaScript, Python, C#, or similar; web technologies including Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), and JavaScript; databases and Structured Query Language (SQL); Application Programming Interfaces (APIs) and system integrations; Software Development Life Cycle (SDLC); and version control tools such as Git.
• No prior Salesforce experience is required; a willingness to learn is more important.
• Curious and passionate about technology, with excitement to learn about Salesforce, AI, automation, and cloud technologies.
• A creative thinker who enjoys solving problems, is proactive, and willing to take initiative.
• Open-minded, eager to contribute ideas, and a strong team player with good communication skills.
• Adaptable, willing to learn from challenges, and motivated to make a meaningful impact during the internship.
• Nice to have: Salesforce Trailhead experience; Salesforce Associate Certification; Salesforce Artificial Intelligence (AI) Associate Certification; participation in hackathons, technology competitions, or personal projects; and interest in AI, automation, or digital innovation.
• Able to commit to a 6-month internship period

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Technology.