Intern, Shared Services (Human Capital)

Job Title: Intern, Shared Services (Human Capital)

Job Location: Inflight Catering Centre 1

About Us

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

In this role you are required:

1. HR & Admin:

• Maintain and organize HR files and databases
• Re-arranging the HCS Sharepoints, P-file filing project and data-entry of mass upload for all levels (Monitor Payment, Education update for both Local, FWM and etc.)

2. HC Operations:

• Support day-to-day business and admin tasks
• Help document processes SOP and propose improvements
• Participate in reporting and data entry
• Replacement of Jaryl on Estate Management

3. Employee Centre Counter Support

• Handle basic employee support tickets, requests, or complaints
• Assist on Log and escalate issues to relevant departments when needed
• Analysis the services and root causes of troubleshooting

4. Automation & Tech (optional):

• Design and build simple automated workflows using Power Automate
• Analyze repetitive tasks and propose automation solutions
• Assist in testing and troubleshooting automated processes

Key Requirements

You are best equipped for this role if you have:

1. Technical & Digital Skills

• Basic knowledge of RPA tools such as UI Path or Power Automate
• Ability to create, test, and optimize simple automated workflows
• Understanding of business processes and how automation can streamline them
• Familiarity with Microsoft Office Suite (Excel, Word, Outlook, etc.)
• Comfortable with digital document management and cloud platforms

2. Interpersonal & Communication Skills

• Strong verbal and written communication skills

• A team player who can also work independently

• Able to maintain confidentiality and professionalism

• May be required to work on weekend due to career fair.