Intern (Support Center)

Key Responsibilities:

• Assist the customer service team with day-to-day administrative tasks
• Serve as a point of contact for basic customer inquiries and provide general information
• Support the coordination and organization of customer service activities
• Help maintain and update customer records and databases
• Work closely with supervisors to ensure smooth operation of the customer service department
• Support in managing and tracking customer requests and follow-ups
• Participate in team meetings and training sessions as required

Job Requirements:

• Diploma/Degree in any related field
• Excellent verbal and written communication skills in English
• Familiarity with common office tools such as MS Office (Word, Excel, Outlook, Office365, SharePoint)
• Cope well under pressure and maintains professionalism