Internal Account Manager

About the role

A commercially driven Internal Account Manager role focused on proactive sales,business development, and opportunity generation. Working closely with field-based Territory Managers, you will actively engage with a portfolio of dental practices to build relationships with key decision-makers, uncover upcoming equipment needs, identify new business opportunities, and generate a strong pipeline of qualified leads for Territory Managers and dealer network. This is a hunter-style sales role suited to someone who enjoys picking up the phone, starting conversations, asking the right questions, and turning opportunities into results.

Key responsibilities

• Actively engage with a portfolio of dental practices to build relationships with key decision-makers
• Uncover upcoming equipment needs and identify new business opportunities
• Generate a strong pipeline of qualified leads for Territory Managers and dealer network
• Proactively engage in outbound business development and lead generation
• Manage telephone-based account management activities

About you

• Proven track record in inside sales, outbound business development, lead generation or telephone-based account management
• Strong commercial mindset, persistence, and a genuine drive to achieve sales
• Excellent listening skills; you take time to understand what a customer is asking for
• Confident phone manner, clear and professional in communication
• Ability to quickly make sense of complex information and act on it
• Self-motivated you get a buzz out of hitting your targets
• You build rapport quickly and enjoy connecting with new people
• You're comfortable managing tricky conversations and holding your ground without being pushy
• Resilient; you bounce back quickly from setbacks
• Able to stay level-headed and manage multiple priorities under pressure
• Tertiary qualification in a related field is well regarded

About us

A-dec was founded over 60 years ago and is the world's leading manufacturer of reliable dental equipment. The company is built on principles known as The A-dec Way, values centred around concern for people, encouraging team effort, maintaining fairness, honesty and integrity, and a genuine dedication to improvement. These values guide the way A-dec builds lasting partnerships with dental practices and the people who represent the company. Find out more at australia.a-dec.com.