Internal Account Manager

About the Company
Our client is a leading global distributor of enterprise cabling, audio visual, communications, and security solutions. Operating for more than 50 years and with a presence across 50+ countries, this Fortune 200 organisation continues to experience strong growth within the Australian market.
 
With an established customer base, strong supplier partnerships, and an excellent reputation across the industry, the business offers a stable and rewarding environment for individuals looking to build a long-term career in technology and security sales.
 
The Opportunity
We are currently recruiting an Internal Account Manager to join the team to manage and develop an existing portfolio of electrical contractor customers.
 
This position is heavily relationship-focused, working closely with clients to understand their requirements, provide solutions-based support, and further strengthen long-term commercial partnerships. The emphasis is on account development, customer engagement, and delivering an exceptional client experience.
 
This is a multifaceted role where you will manage competing priorities across quotations, customer enquiries, order management, and account growth initiatives, while working collaboratively with internal teams to support customer outcomes.
 
The role provides an excellent platform for someone looking to further develop a career within the electronic security and technology sector.
 
Key Responsibilities

• Manage, support, and grow an existing portfolio of customer accounts
• Build strong long-term relationships with security integration customers
• Respond to customer enquiries and provide solutions-focused support
• Prepare quotations and assist with order management activities
• Identify opportunities to increase account growth and customer engagement
• Work collaboratively with internal sales, technical, and operational teams
• Maintain accurate CRM and customer account records
• Deliver a high level of customer service across all interactions

About You
The successful applicant will possess the following skills and experience:

• Previous experience in internal sales, account management, customer service, or sales support
• Strong relationship-building, communication, and stakeholder engagement skills
• Experience within Electrical/Electronics, Data Cabling, Enterprise AV, Security, ICT, or other technology-related industries will be highly regarded
• Ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and organisational skills
• Commercially minded with a proactive approach to customer management
• Professional, resilient, and positive attitude
• Passion for technology and customer engagement

The Offer
You will receive an attractive salary package commensurate with your experience, including a base salary of $80,000 - $100,000, plus Superannuation and Incentives ($10,000 - $20,000 per annum). You will also have the opportunity to build a career with a leading and progressive global Fortune 200 Company.
 
To apply, please send through your resume, or alternatively call Cian Irving at Talent Gauge on [0434 423 226](tel:0434 423 226) or [email protected] for a confidential discussion.