Internal Account Manager

Internal Account Manager – Central Government

Join Trustmarque Ultima and help us grow our relationships across Central Government.

We’re looking for an Internal Account Manager to join our Government Sales team, supporting the management and development of key Central Government customers.

Working closely with our Client Managers, you’ll play an important role in keeping accounts moving — supporting customer relationships, identifying opportunities for growth and helping our customers access a broad portfolio of IT solutions and services .

This is a great opportunity for someone who is commercially minded, highly organised and confident communicating with customers, suppliers and partners.

What you’ll be doing

• Supporting Client Managers in managing and growing Central Government accounts
• Building strong relationships with customers, suppliers, vendors and distribution partners
• Identifying and helping to develop new sales opportunities within existing accounts
• Supporting opportunity qualification, quotations and deal registrations
• Managing customer orders and providing updates on delivery, installation and timescales
• Monitoring renewals, licence expirations and upcoming opportunities
• Ensuring CRM information, customer records and opportunity data are accurate and up to date
• Working closely with Order Management to ensure deals progress smoothly from opportunity through to completion
• Supporting accurate and timely invoicing
• Preparing information for customer meetings, QBRs, account reviews and stand-ups
• Producing sales reports and analysing account activity to identify opportunities
• Supporting wider account strategies across software, hardware, professional and managed services

What we’re looking for

You’ll be someone who enjoys working in a busy sales environment and can balance excellent customer service with strong commercial awareness.

Ideally, you’ll bring:

• Excellent written and verbal communication skills
• Confidence speaking with customers over the phone and building relationships
• Strong organisation and attention to detail
• Experience working with multiple stakeholders and priorities
• A good understanding of the sales process and how opportunities progress
• Good general knowledge of IT and technology
• The ability to work accurately with CRM systems, sales data and reporting
• A proactive approach — someone who sees what needs doing and gets on with it

Experience within B2B sales, sales administration, account management or the IT industry would be particularly useful, especially if you’ve worked with software, hardware, licensing or IT services.

Due to the nature of the customers supported by this role, candidates will need to meet the relevant UK residency and security requirements associated with working with Central Government customers.

Why Trustmarque Ultima?

Trustmarque Ultima brings together deep technology expertise and an extensive portfolio of solutions and services, helping organisations get more from their technology investments.

Our culture is built around three values:

Team – We work together, support each other and succeed as one team.

Excellence – We set high standards and always look for ways to deliver better outcomes for our customers.

Empowerment – We trust our people to take ownership, make an impact and develop their careers.

Equal Opportunities

Trustmarque Ultima is committed to creating an inclusive workplace where everyone has the opportunity to succeed. We welcome applications from people of all backgrounds and are committed to providing reasonable adjustments throughout the recruitment process.

Interested? Apply today and come and be part of the Trustmarque Ultima team.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Ultima we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles