Internal Account Manager

We are looking for an experienced Internal Account Manager to join our team. The successful candidate will be responsible for managing and developing existing customer accounts, as well as identifying new business opportunities.

A knowledge of the Visual Communications industry, ideally within Roll Media, is desirable.

The Internal Account Manager will work closely with the external sales team to ensure that customer needs are met and exceeded.

Key Responsibilities:

• Manage and develop existing customer accounts Identify new business opportunities
• Work closely with the external sales team to ensure customer needs are met and exceeded
• Provide excellent customer service
• Maintain accurate records of customer interactions and transactions
• Prepare reports on account status
• Attend trade shows and other industry events as required

Qualifications and Skills:

• Proven experience as an Internal Account Manager or similar role
• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Ability to work independently and as part of a team
• Proficient in Microsoft Office

Experience with CRM software is a plus

Job Types: Full-time, Permanent

Pay: £29,000.00-£32,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking
• Profit sharing

Education:

• GCSE or equivalent (preferred)

Experience:

• Account management: 1 year (preferred)
• sales: 1 year (preferred)

Work Location: In person