INTERNAL AUDIT

Job Summary

The Internal Auditor (Operations) is responsible for evaluating, testing, and improving the efficiency, effectiveness, and regulatory compliance of non-financial workflows across the organization. This professional examines core business units—including procurement, supply chain, logistics, manufacturing, customer service, and human resources. The primary objective is to isolate operational bottlenecks, identify material leakage or resource waste, enforce company standard operating procedures (SOPs), and provide data-driven recommendations to leadership to optimize company performance.

Core Duties and Responsibilities

Audit Planning, Scoping & Process Mapping

• Risk-Based Scoping: Participate in annual risk assessments to map out specific high-impact operational areas requiring review
• Process Walkthroughs: Conduct detailed field interviews, on-site walkthroughs, and observation sessions with departmental personnel to map out active operational workflows.
• Control Evaluation: Document and assess the strength of internal controls designed to prevent process failures, asset misappropriation, or employee safety violations.

Testing, Data Analytics & Compliance

• SOP Compliance Tracking: Test operational records to ensure that everyday practices strictly align with internal corporate policies, external regulatory mandates, and industry certifications.
• Efficiency Analysis: Review resource utilization, cycle times, and operational backlogs to identify hidden operational waste, redundancies, and cost-saving opportunities.
• Data-Driven Analysis: Leverage analytics software (such as Excel, SQL, Tableau, or Power BI) to analyze large operational datasets to spot structural anomalies, data discrepancies, or fraudulent trends.

Reporting, Collaboration & Follow-Up

• Audit Report Drafting: Write concise, objective, and structured reports outlining the root cause of operational failures, real-world business impacts, and suggested remediation strategies.
• Management Exit Conferences: Present audit observations to department managers and process owners to ensure alignment and obtain formal corrective action plans.
• Implementation Tracking: Conduct follow-up evaluations to verify that management has successfully implemented agreed-upon changes to permanently close identified operational gaps.

Job Qualifications and Requirements

• Education: Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or Accounting.
• Experience: Proven experience (2 to 5+ years) in internal auditing, process improvement, quality assurance, or supply chain auditing.
• Certifications (Highly Regarded): Certified Internal Auditor (CIA)
• Technical Skills: Experience navigating enterprise software processing charts, and analytical visualization software.
• Core Competencies: Assertive communication, an analytical mindset, objective critical thinking, and strong negotiation skills to manage sensitive discussions.