Internal Audit Manager

About Team :

The Internal Audit team at Paytm comprises seasoned professionals with diverse skill sets and experience across different verticals like process audits, technology audits and forensics. The team focuses on implementing the approved audit plan, ensuring delivery of qualitative audits and conducting internal / special reviews while leveraging technology & data analytics and gauging key risks across business processes.

Role Overview:

As a Manager, you will be a strategic partner to the business. You wont just be "checking boxes"; youll be designing the audit framework for complex ecosystems like UPI, Wallet, and Lending. You will lead teams and interface directly with Senior Leadership.

Key Responsibilities:

• Audit Strategy: Develop and execute an annual risk-based audit plan focusing on high-growth business units.
• Stakeholder Management: Act as the primary point of contact for Department Heads, explaining risk implications and negotiating remediation plans.
• Process Engineering: Evaluate the effectiveness of internal controls ($ICFR$) and suggest automation to move from manual testing to continuous monitoring.
• Team Leadership: Supervise 2-3 Assistant Managers/Associates, ensuring high-quality documentation and timely delivery.
• Special Investigations: Lead / perform ad-hoc investigations or fraud risk assessments as required.
• Execution: Conduct end-to-end audits of various functions (Operations, HR, Finance, or Tech) under the guidance of the Manager.
• Fieldwork: Perform walkthroughs, test of effectiveness ($ToE$), and document audit findings with clear "Cause and Effect" analysis.
• Cross-Functional Collaboration: Partner with cross-functional teams to gain deep insights into critical business processes, identify risks, and evaluate the adequacy of internal controls.
• Reporting: Prepare and present clear, concise audit reports to senior management and stakeholders, providing actionable recommendations to enhance controls and mitigate risks.
• Follow-ups: Track the implementation of previous audit recommendations to ensure business units are actually improving.

Qualifications & Skills:

• Experience: 6-8 years in Internal Audit, preferably from a Big 4 and / or Fintech / Banking / NBFC environment.
• Education: Chartered Accountant (CA) / MBA. Certifications like CIA, CISA will be an added advantage.
• Technical Edge: Deep understanding of RBI, NPCI guidelines, and digital payment workflows. Strong understanding of internal audit frameworks and risk assessment.
• Proficiency in MS Excel (Advanced), Powerpoint and familiarity with SAP.
• Data Analytics: Use tools like SQL, ACL, or PowerBI to pull and analyze large datasets to identify anomalies (moving away from sample-based testing). This will be an added advantage

Soft Skills:

• Exceptional attention to detail and a high degree of accuracy.
• Excellent communication skills to effectively present complex findings to a non-technical audience.
• Strong problem-solving abilities and the capacity to work both independently and collaboratively.
• Ability to manage multiple priorities effectively and deliver high-quality results in fast-paced, high-pressure environments.