Internal Audit Manager

Job Purpose:

To elevate the Internal Audit department from a traditional compliance enforcer to an "Agile & Data-Driven Strategic Partner."

This role integrates Lean management and Value Stream Mapping (VSM) to evaluate internal controls without adding unnecessary manual tasks (Muda) to the frontline retail operations. The Head of Internal Audit will actively identify cost leakages to directly support the 2026 corporate goals.

Key Responsibilities:

Strategic Risk Assessment & Audit Planning

• Develop and present a Risk-Based Audit Plan aligned with the company's 2026 ERM frameworks and commercial margin targets of 30.5%.
• Evaluate risks, including procurement, distribution centers (DC), logistics, and store operations.

Lean Audit & Process Optimization

• Execute Value Stream Mapping (VSM) during audits to identify process bottlenecks, idle wait times, and non-value-added activities (Waste).
• Recommend internal control improvements that secure company assets without creating administrative burdens or manual paperwork for store managers.

Data-Driven Investigation & Fraud Prevention

• Design and implement real-time Data Anomaly Dashboards to monitor high-risk operational metrics, such as abnormal store overtime (OT) or severe inventory shrinkage.
• Lead complex fraud investigations in collaboration with the ER and Legal teams to identify root causes and close systemic loopholes.

Agile Team Management & Issue Tracking

• Transition the audit team to an Agile workflow, replacing lengthy status meetings with 15-minute standups focused on blocked tasks.
• Utilize a visual task-tracking system to monitor the resolution of "Audit Findings," ensuring cross-departmental accountability and adherence to Service Level Agreements (SLAs).

Qualifications:

• Education: Bachelor’s degree or higher in Accounting, Finance, Business Administration, or related fields (CIA, CISA, CPIA, or CPA certifications are highly preferred).
• Experience: Minimum of 10 years of experience in Internal Audit, Risk Management, or Process Improvement, with at least 5 years at the leadership level.
• Industry Expertise: Mandatory experience in large-scale or enterprises with highly complex, multi-branch operations.
• Skills: Strong understanding of COSO ERM frameworks, Data Analytics, Lean/VSM principles, and advanced conflict management skills to collaborate effectively with field operations teams.