INTERNAL AUDITOR - PEST CONTROL OPERATIONS

Job highlights

• Educational Qualification: Graduate in any discipline
• a degree in Science,and an Internal Auditor . certification preferred
• . QUALIFICATION & EXPERIENCE
• Experience: 2-5 years of experience in field auditing,QA / QC,FSMS,food safety,hygiene auditing,or pest control operations. -

1. JOB PURPOSE

To conduct independent, risk-based audits at client sites to evaluate pest control service quality, compliance with approved SOPs, technician competency, safety standards, and documentation requirements. The role involves using approved, client-segment-specific audit checklists to assess site-specific pest risks, operational requirements, food safety, hygiene, and applicable customer compliance standards, ensuring consistent service delivery and continuous improvement.

2. KEY RESPONSIBILITIES

• Verify service execution against approved SOPs, client requirements, and service schedules.

• Inspect chemical handling, dilution, application methods, PPE usage, tools, equipment, bait stations, traps, and Electronic Fly Catchers/Killers (EFC/EFK).

• Assess technician knowledge, practical skills, grooming, hygiene, and adherence to safety protocols.

• Review service reports, logbooks, pest activity trends, chemical consumption records, and other relevant Integrated Pest Management (IPM) documentation.

• Identify, document, and report non-conformities, service gaps, and pest-related risks.

• Interact with clients to obtain feedback on service quality, technician performance, pest activity, and overall service satisfaction.

• Prepare and submit accurate audit reports from client sites within defined timelines, highlighting observations and improvement areas.

• Provide on-site feedback and identify training needs to improve technician competency and service quality.

• Escalate critical non-compliances, customer concerns, and recurring issues to the Regional Audit Lead / Head of Audit.

3. QUALIFICATION & EXPERIENCE

• Educational Qualification: Graduate in any discipline; a degree in Science, and an Internal Auditor

certification preferred

• Professional Certifications: Certification or Practical working experience in Food Safety Management

Systems (FSMS), HACCP, Internal Auditing, ISO 22000, or Occupational Health & Safety (HSE) is desirable.

• Experience: 2-5 years of experience in field auditing, QA/QC, FSMS, food safety, hygiene auditing, or pest control operations.

• Technical Knowledge: Working knowledge of FSMS, HSE, hygiene standards, Integrated Pest Management

(IPM), and relevant client compliance requirements.

• Pest Management Expertise: Understanding of pest identification, pest biology, pesticides, safe chemical handling, application techniques, and pest monitoring methods.

• Audit & CAPA Skills: Ability to review audit records, identify non-conformities, conduct root cause analysis, and verify corrective and preventive actions (CAPA).

• Documentation & Reporting: Proficiency in MS Excel, MS Word, PowerPoint, and preparation of audit

reports and compliance records.

4. KEY SKILLS & COMPETENCIES

• Strong observation, analytical, and problem-solving skills.

• Effective communication, report writing, and client-handling skills.

• Integrity, impartiality, confidentiality, discipline, and attention to detail.

• Ability to conduct independent field audits, assess compliance objectively, and identify improvement

opportunities.

• Good understanding of risk assessment, root cause analysis, and CAPA follow-up.

• Ability to provide constructive feedback and identify technician training needs.

• Proficiency in documentation review, data interpretation, and audit reporting.

5. KEY PERFORMANCE INDICATORS (KPIs)

• Audit completion against the approved audit plan.

• Accuracy, completeness, and timely submission of audit reports.

• Audit compliance scores across assigned client sites.

• Timely identification, reporting, and escalation of critical non-conformities.

• Improvement in technician competency, service quality, and safety compliance.

• Improvement in client internal and external audit performance, including reduction in pest control-related observations and non-conformities.

• Client feedback and satisfaction regarding service quality and audit effectiveness.

6. WORK ENVIRONMENT & REQUIREMENTS

Field-based role requiring approximately 80-90% travel to client sites across the assigned region.

• Willingness to travel independently and conduct audits across multiple client segments.

• Mandatory adherence to PPE requirements, chemical safety practices, and client-specific health and safety protocols.

• Ability to inspect service areas, pest monitoring devices, bait stations, traps, and other pest control equipment safely.

• Must maintain confidentiality of client information, audit findings, and internal records.

• Must be comfortable interacting professionally with client representatives, site teams, and pest control

technicians.

• Valid driving licence and own two-wheeler are preferred, subject to regional travel requirements.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.