Internal Communication Manager

Requirements Description & Requirements who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

position Internal Communications Manager, China

reports to Director, Communications & Corporate Affairs, China

location Shanghai, China

About This Team The Global Communications and Corporate Affairs team inspires people around the world through authentic storytelling and meaningful engagement that celebrates our unique culture and fuels business success.

As part of the China Communications & Corporate Affairs team, the Internal Communications Manager, China will play a critical role in creating an engaging, inclusive, and connected internal communications environment across lululemon China. This role acts as a strategic connector and storyteller, linking teams, functions, and leadership to ensure employees feel informed, inspired, and connected.

The ideal candidate is open‑minded, creative, and culturally intuitive, with a strong passion for storytelling and employee experience. They will serve as a trusted communications partner to China leadership, including acting as the executives’ voice in internal communications, and continually bring fresh, innovative ideas to strengthen engagement and belonging.

Core Responsibilities

• Internal Storytelling & Leadership Communications
• Serve as a key internal storyteller for lululemon China, translating business priorities and leadership perspectives into clear, engaging, and human communications.
• Act as the primary writer and editor for executive communications, including internal newsletters, leadership messages, announcements, and key moments.
• Ensure leadership communications consistently reflect lululemon’s tone, values, and culture.
• Employee Engagement & Experience
• Design and deliver creative, engaging, and inclusive internal communications initiatives that strengthen connection, alignment, and sense of belonging.
• Continuously explore new formats, channels, and storytelling approaches to keep internal communications fresh, relevant, and two‑way.
• Plan and execute internal activities, campaigns, and moments that activate culture and community across diverse teams.
• Cross‑Functional Connector (“Bridge Builder”)
• Act as a bridge across functions, SSC, Retail, and other teams, helping connect the dots, surface insights, and ensure information flows clearly and effectively.
• Partner closely with People & Culture, Retail Comms, Brand & Community, and other stakeholders to ensure communications are aligned and holistic.
• Proactively identify gaps, overlaps, or risks in internal communications and recommend improvements.
• Channel Strategy & Content Governance
• Lead internal content and channel strategy to ensure information is shared in a timely, clear, and employee‑centric manner.
• Establish best practices for message prioritization, cadence, and clarity to reduce noise and increase impact.
• Issues & Sensitive Communications (Internal)
• Support internal communications during issues or sensitive moments, ensuring employees are informed, aligned, and supported.
• Handle confidential and sensitive information with discretion and sound judgment.
• Measurement & Continuous Improvement
• Lead internal communications measurement and feedback loops (e.g. engagement, sentiment, feedback).
• Use insights to continuously improve messaging, channels, and engagement effectiveness.

Qualifications

• 7–9+ years of experience in internal communications, employee communications, or related fields.
• Exceptional writing and storytelling skills in both Mandarin and English, with the ability to flex tone across leadership and employee audiences.
• Proven ability to easily understand, synthesize, and simplify complex or fast‑moving topics into engaging communications.
• Strong understanding of organizational dynamics and employee experience.
• Experience working closely with senior leaders and cross‑functional partners.
• Curious, open‑minded, and naturally innovative, always exploring better ways to communicate and engage.
• Experience working in a matrixed or global organization is a strong plus.
• Bachelor’s degree or above.

Capabilities & Working Style

• Creative thinker with a strong sense of audience and storytelling impact.
• Highly collaborative, empathetic, and trusted by stakeholders.
• Comfortable navigating ambiguity and change.
• Strong attention to detail and high standards for quality.
• Able to influence without authority and build relationships across levels.
• Proactive, solution‑oriented, and culturally sensitive.

must haves

• High integrity and strong sense of ownership.
• Deep appreciation for lululemon’s culture, values, and ways of working.
• Desire to continuously learn, grow, and improve.
• Entrepreneurial mindset with an egoless, service‑oriented approach.
• Self‑motivated, empathetic, approachable, and resilient.
• Positive energy — inclusive, curious, and fun.

Additional Notes Authorization to work in China is required for this role.

Compensation And Benefits Package lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. As part of our total rewards offering, you will receive competitive base pay and permanent employees in this position may be eligible for our annual bonus program and equity offerings, subject to program eligibility requirements.

Supplement Health And Dental Benefits, And Mental Health Plans At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

Paid time off

Savings plan matching - Employee Stock Purchase Plan

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Extensive catalog of development course offerings

People networks, mentorship programs, and leadership series (to name a few)

workplace arrangement In Person

In-person collaboration and office-based work is necessary and important for this role. Work is performed onsite, 5 days a week, depending on role requirements.