Internal Controls Manager

Mandarin Oriental Hotel Group is looking for an Internal Controls Manager to join our Risk Management and Internal Controls team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

About the job

Based in the Finance and Accounts Department at Mandarin Oriental Hotel Group’s Corporate Office in Hong Kong, the Internal Controls Manager is a key member of the Group’s Risk Management and Internal Controls function. The role’s primary responsibility is to strengthens the Group’s control environment by assessing financial and operational risks, influencing stakeholders to drive timely remediation, and enhancing the internal audit programme for greater efficiency and impact. The Internal Controls Manager reports to the Head of Internal Controls and Compliance.

As Internal Controls Manager, you will be responsible for the following:

• Lead risk-based hotel audits and Corporate and regional process reviews, delivering risk-focused assurance and practical improvements in line with professional standards.
• Assess financial and operational control risks, translate findings into practical recommendations, and influence stakeholders to deliver timely, sustainable improvements.
• Help review and refine hotel and Corporate finance policies and procedures, strengthening governance while enabling operational excellence.
• Support the Head of Internal Controls and Compliance in preparing high-quality reporting for Management and the Audit Committee on controls, risk management and compliance.
• Build strong partnerships across hotel, regional and Corporate finance and operations, sharing insight and advancing leading risk management practices across the Group.

As Internal Controls Manager, we expect from you:

• Degree holder in Accounting or relevant disciplines and professional qualification such as CPA, CIA or equivalent.
• At least five years of relevant experience in internal audit/ risk management within a sizeable organisation, preferably including experience with a Big Four accounting firm.
• External and/or internal audit knowledge and experience in hotel finance operations.
• Excellent communication, interpersonal, and presentation skills.
• Fluent in written and spoken English and Chinese (including Mandarin).
• Flexibility for travel or to work remotely for assignments.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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