Internal Key Account Manager

CEF - The UK’s Industry Leading Electrical Wholesaler with over 390 branches, have a fantastic opportunity for someone in the industry who is looking for a brighter tomorrow!

We are currently looking to recruit a full-time Internal Key Account Manager for our Leicester Central branch.

Salary £40,000 - £50,000 dependent on experience per annum, bonus + training + career progression

We are a caring family - At CEF, we care about our people, as friends, as a community and as one team.

We are humble & honest - At CEF, we are modest and act with integrity, always holding ourselves to the highest standard.

We are passionately curious - At CEF, we are resourceful, we encourage our teams to take the initiative with a strong desire to be curious, and seek out opportunities, to learn and grow. We work together to find creative solutions.

Internal Key Account Manager Role & Responsibilities:

• Develop and maintain strong relationships with key accounts to ensure customer satisfaction and retention.
• Act as the primary point of contact for key accounts, addressing their needs and resolving issues promptly.
• Collaborate and support external account managers to increase and develop business.
• Managing stock requirements against customer order trends.
• Monitoring internal performance and ensuring agreed service levels are maintained.
• Interact with our supply partners to ensure customer needs are met.

Skills and experience

• Proven experience managing sizeable customer spend.
• Confident dealing with customers in a demanding, fast-moving environment.
• Excellent communication and relationship-building skills.
• Commercially aware and able to identify opportunities for growth.
• Organised, reliable and able to manage competing priorities.
• Practical, customer-focused approach and the ability to resolve problems.
• Experience within electrical wholesale, distribution, trade or a related industry.
• Hands on and pick orders to suit customer requirements.

Benefits:

An uncapped bonus scheme which allows you to benefit from the success of the Company.

• 20 days holiday increasing to 25 days.
• Competitive industry salary
• Staff discount and savings platform
• Pension
• Career development training programmes.

CEF are an equal opportunity employer.

Job Type: Full-time

Pay: £40,000.00-£50,000.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking

Experience:

• Electrical Wholesales : 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person