Internal Process Auditor (Remote)

About The Role KAIZEN is seeking a detail-oriented and proactive Internal Process Auditor to ensure robust internal compliance across services such as PPMs (Planned Preventive Maintenance) , AMCs (Annual Maintenance Contracts) , and Building Insurances . The ideal candidate will champion ISO 9001:2015 standards, lead internal audits, manage risk, and drive continuous improvement across the organization.

Key Responsibilities

• Internal Audit Coordination: Plan, schedule, and execute ISO 9001:2015 internal audits.
• Compliance Monitoring: Ensure ongoing compliance of AMCs, PPMs, and insurances with local regulations and internal standards.
• Documentation & QMS Management: Maintain, update, and improve QMS documentation and SOPs.
• Risk & Non-Conformity Management: Identify, escalate, and resolve risks and non-conformities through effective root cause analysis.
• Reporting & Presentation: Prepare and present monthly audit reports, findings, and recommendations to management.
• Continuous Improvement: Recommend improvements, follow up on corrective actions, and measure impact.
• ISO Engagement & Training: Stay updated on ISO standards and deliver awareness sessions across teams.
• Cost Management: Conduct cost analysis, assist with budgeting, and lead negotiations for improved service efficiency.

Requirements Qualifications

• Bachelor's degree in Quality Management, Engineering, Business Administration, or related field
• Minimum 3 years of experience in internal auditing or quality management
• ISO 9001:2015 Internal Auditor certification
• Experience in facilities management, AMC/PPM operations, or insurance compliance

Key Competencies

• Strong problem-solving and analytical skills
• Critical thinking and risk management
• Exceptional attention to detail
• Excellent communication and organizational abilities
• Independence and self-motivation
• Familiarity with continuous improvement practices
• Proficiency with tools like Excel, Audit Schedulers, QMS, Risk Registers