Internal Sales Account Manager

Job Summary:

As an Internal Sales Account Manager, you will be responsible for managing customer accounts on a daily basis, developing long-term relationships with customers and overseeing sales. You should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You will have excellent communication and negotiation skills and be customer service oriented.

Key Responsibilities:

• Manage a portfolio of customer accounts to achieve long-term success through growth and profitability.
• Develop positive relationships with clients.
• Act as the point of contact and handle customers’ individual needs
• Generate new profitable business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Report on the status of accounts and transactions
• Achieve sales account targets, aligned with company objectives
• Liaise with materials and warehouse team to ensure a positive customer experience.
• Suggest actions to improve sales performance and identify opportunities for growth.
• Liaising with suppliers where necessary.
• Resolving any invoice queries raised by the customer
• Aiding our AR department when needed to get outstanding invoices paid
• Review of any open quality concerns

Education, Experience & Qualifications:

• Experience within the Mil Aero interconnect sector
• Engineering/technical background is preferred.
• At least 3-5 years Sales experience
• Excellent IT Skills
• Ability to identify opportunities to maximise profitable sales.
• Excellent Timekeeping & attendance
• Hardworking and reliable.

This job description reflects the current situation and is subject to change based on the needs of the business.