Internal Sales Administrator

About the role

In this position you will be responsible for a range of sales and rental administration duties solely office based.

Key responsibilities

• Responding to email enquiries and phone calls, liaising with customers
• Creating sales quotations, converting quotes to orders and invoicing via Ostendo
• Sourcing and ordering items to fulfill orders
• Processing sales and rental orders, including access to ERP systems
• Managing rental quotations and orders with controlled procedures for return items
• Sending certification and preparing paperwork for shipping to customers, including booking via freight companies
• Management of CRM database
• Tracking and accurate recording of sales documentation
• Meeting deadlines and prioritising workloads with minimum supervision, taking responsibility for the quality and accuracy of work
• Compliance to and awareness of Health & Safety regulations and requirements

About you

• Minimum 3+ years of sales experience required
• Experience with Excel, Word, Outlook and ERP systems required
• Intermediate Excel proficiency including formulas required
• Experience with specific ERP systems essential for effective order processing and database management
• Knowledge of Ostendo software highly advantageous, however training will be provided
• Prior knowledge of high-pressure hydraulics highly regarded
• Medium to high level of computer literacy
• Ability to work autonomously and in a team
• Good time management and work to deadlines
• Reliability and well-developed communication and interpersonal skills

Benefits

• Base Wage
• Annual Bonus (once qualifying period applies)
• Permanent position once successfully completing a 6-month probationary period